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Item Influence of Organizational Policy on the Performance of Selected Microfinance Institutions in Kitui County(INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS), 2023-09) Nyamai, Maimbu; Munga, Jane; Murithi, AnthonyMicrofinance Institutions (MFIs) are unable to meet the current market demand requiring firms to identify workable methods that satisfy the organization’s needs. The present study sought to determine the influence of Organizational Policy on The Performance of Selected Microfinance Institutions in Kitui County. The study applied a cross-sectional research design, population of the study included 175 middle-level managers in the departments of finance, human resources, procurement, sales, and marketing as well as the ICT department among 7 MFIs in Kitui county. The study applied a stratified random sampling technique to sample 122 respondents. Data was collected using questionnaires that were physically administered. The study analyzed data using descriptive and inferential analysis. The study revealed a β of 0.641, t= 7.507, which was associated with a p-value of 0.001. The study concluded that organizational policy had a significant and positive influence on the performance of microfinance institutions in Kitui County. Microfinance institutions should regularly review policies on resource allocations, codes of conduct, power relations, and communication to ensure that they are relevant at all times and reflect the requirements of the strategic plans.Item The Effect of Knowledge Acquisition on Organizational Performance of Selected Humanitarian Organizations in Marsabit County Kenya.(International Journal of Research Publication and Reviews, 2024-06) Abdinoor, Basma Shariff; Mutea, Fredrick; Kanyiri, AdelThe potential for employing knowledge acquisition to enhance organizational performance is expanding exponentially, especially during a time of rapid technological progress. Knowledge acquisition can play a critical role in both preventing humanitarian disasters and building capacities for better disaster response. Additionally, it can improve coordination and communication in emergencies. This study aimed to assess the effect of knowledge acquisition strategies on the performance of selected humanitarian organizations in Marsabit County, Kenya. The study drew on Knowledge-Based View Theory. A descriptive research design was used, and the target population consisted of 386 employees working in the selected humanitarian organizations in Marsabit County. The participant pool, consisting of 112 respondents, was established utilizing the Yamane formula. Direct data was gathered via questionnaires, implemented through the drop-off/pickup technique to engage with the respondents. Utilized methodologies encompassed descriptive statistics, featuring average and standard deviation, and inferential statistical techniques like correlation analysis and multiple linear regression. The outcomes are illustrated via a variety of tables and visual diagrams, followed by a comprehensive interpretation of the findings. The study concludes that knowledge acquisition impacted the performance of humanitarian organizations in Marsabit County. The study recommends that humanitarian organizations engage with technical experts in specific fields for knowledge acquisition and value their employees.Item Influence of Strategic Leadership Styles on Performance of 3-star Hotels in Mount Kenya East Region(Journal of Strategic Management, 2024-07) Ng’olua, Annjoy Mukiri; Rintari, Nancy; Kanyaru, RuthThe study sought to evaluate the influence of strategic leadership styles on performance of 3- star hotels in Mount Kenya East Region. This study adopted a descriptive survey design on a target population of 21 hotels with a 3-star ranking. Census method was used to include 21 general managers, 21 supervisors, and 84 section heads. Quantitative data inform of questionnaires were used to get information from respondents. A pilot study at the Izaak Walton Hotel Embu County was conducted to establish validity and reliability. Descriptive statistics such as frequencies, percentages and mean were used to analyze linear regression. Inferential statistics such as Pearson correlation, model summary, ANOVA, and regression coefficients approaches were also employed. Data was presented using tables, figures, and explanations. The questionnaire findings revealed that 48(50%) of the respondents indicated that most of the management and control of the strategic implementation process of 3-star hotels occurred at top-level management. This was followed by 27(28%) of the respondents who indicated that management and control of strategic implementation process occurred at middle level. Additionally, majority of the respondents 47(50%) indicated very high and 35(36%) indicated that a democratic type of leadership leads to the most effective formulation of the business plan. However, 52(54%) and 30(32%) of the respondents indicated that bureaucratic leadership style was lowly and moderately used. The correlation coefficient of leadership styles r=0.910 at α < 0.024 and 99% significance level. It was concluded that the management has ensured that the leadership provided enabled the hotels to improve performance in regards to quality of services and utilization of shareholder’s resources. That notwithstanding, it was noted that most hotels practiced mostly bureaucratic leadership style that did not take into consideration the opinion of the workers on how formulated strategies could be improved. The study recommends that the management should attend leadership courses to learn about other critical leadership styles that can be applied to include junior staff in decision-making. The staff should also show interest in understanding how various strategies are formulated through close interaction with the managers. This would enable them to acquire invaluable knowledge and skills on the reasoning behind specific formulated strategies. The management should also develop institutional policies that encourage a staff representative into the board meetings to enable the opinion of the staff to be heard in an organized and respectful manner.Item Operational Processes and Performance of Private Chartered Universities in Kenya(Journal International of Business Management, 2024-07) Mbithi, Mary; Kihara, Peter; Omanwa, Clemence NiyikizaIn today’s world managers play a very important role in ensuring organisations achieve their objectives and private universities are not any different for theme survive the turbulent and dynamic environment they need to align their internal operational processes in order to improve performance. This study sought to investigate the influence of operational capabilities on the performance of private chartered universities in Kenya. The study was anchored on the resource based view theory and the dynamic capabilities theory. The study was pegged on a positivist research philosophy while the research method employed was a mix of both qualitative and quantitative techniques. The research collection tool was subjected to validity tests where the lowest acceptable Cronbach alpha threshold was 0.7. Data was collected from all the twenty five private chartered universities in Kenya. The sample size was 230 respondents from all the private chartered universities in Kenya using self-administered questionnaires. The data was then cleaned, coded and analysed using SPSS software. The study used binary logistic regression to carry out the inferential statistics. Binary logistic model was fitted so as to establish the cause-and-effect relationship existing among the study variables. From the research findings private universities that had strong processes were 1.640 times more likely to increase their log odds of recording improved performance. The study also conducted diagnostic tests which were recommended for logistic regression models. The study therefore recommended that private universities need to invest in technology that would enable them to automate their processes and ease the flow of processes from one department to another. The study also recommended that universities need to integrate all their university processes in order to ensure seamless transactions for studentsItem Assessment of Debt Securities on Performance of Commercial Banks in Nyeri County, Kenya(EdinBurg Peer Reviewed Journals and Books Publishers: Journal of Finance and Accounting, 2023-08) Gathua, Lee Ng’ang’a; Rintari, Nancy; Muema, WilsonThe study investigated the effect of debt securities on performance of commercial banks in Nyeri County, Kenya. The study used quantitative descriptive research design and target population comprised 16 commercial banks in Nyeri County, Kenya. The respondents comprised 194 respondents in various departments. The study analyzed descriptive statistics like frequencies, percentages and mean. Inferential statistics including correlation and regression analysis were also used. The result of secondary data on financial performance pointed the gross profit had the highest average mean of 3.2 while net profit had the lowest mean. An observation of the years indicated that the gross and net profits for the banks were highest in 2019, followed by 2022 while 2020 recorded the lowest annual profits. Debt securities had a Pearson correlation coefficient r=0.312** at α < 0.000 and a 99% significance level. Therefore, the null hypothesis was rejected since the R-value was less than 1. The study concluded that performance was positively impacted but some products such as commercial papers were unattractive to clients due to high risks of poor performance in wealth generation. This situation was fueled further by the low training on its applicability towards boosting the income levels of both the bank and client’s portfolio. The study recommends that the branch managers should develop policy structure that requires mandatory frequent training on staff to understand how not only main stream banking products operate but also securities such as commercial papers. Further, the board of management should assess the risk-return aspect of selected debt securities like the types of commercial papers to ascertain the ones which are riskier than the rest.Item Influence of Community Support on the Performance of the Wildlife Enterprises of Northern Rangeland Trust(International Journal of Professional Practice (IJPP), 2024) Mwenda, Purity Mpinda; Rintari, Nancy; Mugambi, KennethNorthern Rangeland Trust (NRT) is a wildlife-linked community enterprise that aims to alleviate poverty and improve environmental well-being. However, performance issues have hindered NRT's ability to form long-term alliances with donors and enterprises. The study aimed to determine how community support influences the performance of wildlife community enterprises within NRT. Guided by commitment-trust theory, this research employed a descriptive survey design. Using a census method for selection, the study targeted all 78 management employees of the Northern Rangeland wildlife community enterprises. Data was collected via questionnaires, and internal consistency was assessed using the Cronbach Alpha coefficient. Linear regression analysis revealed a significant statistical link among the factors. A pilot test of eight questionnaires at Buffalo Springs wildlife community enterprises in Isiolo County showed a Pearson correlation coefficient for community support of r=0.616** at α < 0.01 with a 95% confidence level. Results indicated that a unit increase in community support led to a performance increase in wildlife-linked community enterprises by a magnitude of 0.887. The study concluded that community support, which is underutilized by the management, is essential for the performance of wildlife community enterprises. It recommends that the managers incorporate full community support in order to enhance the performance of NRT.Item Relationship between Academic Qualification Implementation and Performance of Public Secondary Schools in Embu County(EPRA International Journal of Economics, Business and Management Studies (EBMS), 2022-09) Njiru, Evalyne Mercy Wanjiru; Gichunge, Evangeline; Kirimi, DorothySeveral academics have suggested that there’s an affirmative association between academic implementation and performance, while others contend that the relationship is inconsistent and hence remains controversial. Practices of strategic implementation in Kenya, began gradually and progressively in the 1960s, but are now gaining popularity. As important as the theories of Strategy implementation in commercial firms, it is a requirement for public secondary schools to implement strategies as per the guidelines provided by the Ministry of Education’s strategic plan that supports the government's goal of ensuring that every Kenyan kid has access to high quality education and training. Aside from the government's embrace of Strategy implementation as a policy, limited resources, stiff competition have made strategy implementation a necessity. The study sought to evaluate the relationship between Strategy implementation and performance of public secondary schools in Embu County. The specific objectives of the study were academic qualification and performance of public secondary schools in Embu County. The theory underpinning the study was systems theory. The study adopted descriptive research design. Multistage cluster and random sampling technique were employed to select a sample size of 100 that represents 200 respondents of the total population. Semi structured questionnaires were employed to collect data. Multiple linear regression model was employed to analyze the collected data. The findings revealed that academic qualification with (P < 0.000),) significantly influences performance of public secondary schools in Embu County. The study’s conclusion was that the variable influences performance of public secondary schools in Embu County. The study recommends that schools should allow exposure to external inspection from the government and other stakeholders to evaluate strategies, redesign a culture.Item Relationship between Discipline and Performance of Public Secondary Schools in Embu County, Kenya(EPRA International Journal of Economics, Business and Management Studies (EBMS), 2023-07) Njiru, Evalyne Mercy Wanjiru; Gichunge, Evangeline; Kirimi, DorothySeveral academics have suggested that there’s an affirmative association between discipline and performance, while others contend that the relationship is inconsistent and hence remains controversial. Practices of strategic implementation in Kenya, began gradually and progressively in the 1960s, but are now gaining popularity. As important as the theories of Strategy implementation in commercial firms, it is a requirement for public secondary schools to implement strategies as per the guidelines provided by the Ministry of Education’s strategic plan that supports the government's goal of ensuring that every Kenyan kid has access to high quality education and training. Aside from the government's embrace of Strategy implementation as a policy, limited resources, stiff competition have made strategy implementation a necessity. The specific objectives of the study were discipline and performance of public secondary schools in Embu County. The theory underpinning the study was agency theory. The study adopted descriptive research design. Multistage cluster and random sampling technique were employed to select a sample size of 100 that represents 200 respondents of the total population. Semi structured questionnaires were employed to collect data. Multiple linear regression model was employed to analyze the collected data. The findings showed that discipline had a great influence on performance. The findings revealed that discipline (P < 0.000) significantly influences performance of public secondary schools in Embu County. The study’s conclusion was that all the variables influence performance of public secondary schools in Embu County. The study recommends that schools should look for others ways of funding and update their punishment policy to factor other factors such as detentionItem The Effect of Product Differentiation Strategy on The Performance of Commercial Banks in Kenya(Journal of Business and Strategic Management, 2023-08-17) Njue, Leonard Mugendi; Kambura, Susan; Moguche, AbelPurpose: The study aimed to determine the effect of product differentiation strategy on the performance of commercial banks in Kenya. The study hypothesized that product differentiation had a statistically significant impact on Kenyan commercial banks' performance Methodology: The study used a quantitative research method targeting the branch managers of licensed commercial banks in Nairobi County. A sample of 227 branch managers was selected using stratified sampling. Data was collected using an online questionnaire. Data was checked for internal consistency using Cronbach's alpha. The alpha was within the acceptable rate level of 0.60 to 0.90 The ordinal logistic regression was used to analyze the relationship between the variables. Findings: The effect of product differentiation on performance was statistically significant (Wald = 7.768, df = 1, p = .005), with a 95% confidence interval of 0.442 to 2.535. Therefore, product differentiation statistically significantly affects commercial banks' performance. The results imply that banks need to increased focus on product differentiation strategies to increase performance. Unique contribution to theory, practice and policy: The study is significant to bank managers because it provides them with information on one of the strategies (product differentiation) that managers can use to increase the performance of their banks. Implementing this strategy would result in increased performance and benefit the stakeholders due to the increased return on investment.Item Influence of Liquidity Risk Hedging on Performance of Real Estate Firms in Meru County, Kenya(International J ournal of Professional P ractice (IJPP), 2023-10) Kamari, Mburugu Kenneth; Mutea, Fredrick; Rintari, NancyReal estate investments are long-term and capital intensive projects which outperform other asset classes attracting many investors. Real estate contributes greatly to the gross domestic product of many nations. However, financial risks, such as liquidity risk, may largely affect the performance of real estate firms. Though financial risks are global, Kenya experiences high uncertainty of returns due to market volatility and economic fluctuations. This study aimed to assess the influence of Liquidity risk hedging on the performance of real estate firms in Meru County, Kenya. The study adopted a descriptive survey design, and was anchored on the liquidity preference theory. Questionnaires and secondary data schedules were used to collect data from 24 real estate firms. Using stratified random sampling method, a sample size of 131 officers was derived using Krejcie and Morgan formula. The senior managers and financial, operations, risk, sales and legal officers from the 24 real estate firms constituted the respondents. To test the reliability and validity of the instruments, 14 questionnaires were pretested in 3 real estate firms in Tharaka Nithi County. Data was analyzed through SPSS version 23, and results presented using descriptive and inferential statistics. The results indicated that liquidity risk hedging had the highest positive influence on NOI, ROE, but less influence on ROA. The study recommends that banks and the financial market players train the real estate firms on available financial innovations so as to hedge risks. The findings challenge the existing paradigms and offers a new perspective on the use of derivatives in hedging real estate liquidity risk. This research aligns with the Kenyan government housing project agenda, and provides a platform for a further discussion on pitfalls to avoid in real estate investments, and the available opportunities