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Academic performance of mature age students in universities and associated factors
(African Journal of Emerging Issues (AJOEI)., 2019) Munuhe, Patrick Karinga; Kathuri, Nephat Justus; Njagi, Zachary
The study aimed to establish the academic performance of mature age students in universities and associated factors. Along with increases in nontraditional student enrollment comes an increasing percentage of working nontraditional college students. Mature-entry students (21 years and above) constitute a notable group within higher education sector. The study used a descriptive survey with a purpose to examine the determinants of academic performance of mature age entry students. The study was conducted among mature age entry students at Kenya Methodist University in Kenya. Proportionate stratified sampling was used to select the 87 subjects. A self-administered questionnaire was used to collect data. Data was analyzed using descriptive statistics and chi-square analysis with the help of SPSS. A total of 73 mature age students participated in the study representing a 84% response rate. Majority 47(64%) of the respondents had a GPA between 2.1 and 3.0. Gender (p=0.006), age (p=0.0390 and economic status (p=0.000) were significant. in addition, family commitments (p=0.000), family support (p=0.000), institutional support (p=0.003) and work life balance (p=0.000) were significant. The study concluded that performance is influenced by demographic and social factors. Social factors appeared to have a greater influence than demographic factors where they emerged as barriers to good academic performance. Universities therefore need to tailor programmes to match needs of mature age students.
Accessibility and Utilization of the Makueni Care Insurance Program in Achieving Uhc in Makueni County
(Academic Journal of Health Systems and Reform (AJHSR), 2025-07) Kisilu, Mary Syontheke; Musyoka, Felistus; Ong’ombe, Musa Oluoch
The purpose of this study was to investigate the effect of accessibility on the utilization of the Makueni Care Insurance Program (MCIP) in achieving Universal Health Coverage (UHC) in Makueni County, Kenya. A descriptive research design was employed. The study targeted 128 hospital administrators and departmental heads, 333 healthcare providers across 16 public hospitals, and 132,500 program users. Using the Yamane formula, a sample of 45 administrators and departmental heads, and 99 healthcare providers was selected. In addition, purposive sampling was used to select 40 beneficiaries from each of four public health facilities: Makueni County Referral Hospital, Kalawa Sub-County Hospital, Makindu Sub-County Hospital, and Kibwezi Sub-County Hospital. Data were collected using structured questionnaires designed for program beneficiaries, administrators, and healthcare providers. The data were analyzed using SPSS (Version 26), and a linear regression analysis was conducted to evaluate the relationship between accessibility and the utilization of the Makueni Care Insurance Program (MCIP). The results showed that accessibility influenced the utilization of the Makueni Care Insurance Program (MCIP) (β = 0.167; p-value = 0.001). To enhance MCIP utilization and advance UHC in Makueni County, improve geographical accessibility, increase community enrollment through sensitization, and reduce waiting times by streamlining services and staffing. These steps will strengthen accessibility and drive higher program participation.
Achieving Operational Efficiency by Adopting ICT in Diplomatic Records Management at the Ministry of Foreign Affairs, Kenya
(Stratford Peer Reviewed Journals and Book Publishing Journal of Information and Technology, 2022-10) Kajuju, Frida; Gichohi, Paul Maku; Serede, George
Information and Communication Technologies have become a critical success factor for service delivery in Kenya's public sector. Applying ICTs in service delivery has become a game changer in public records management. It has completely transformed records management work procedures, methods, and principles. The study aimed to assess how operational efficiency can be achieved by adopting ICT in diplomatic records management at the Ministry of Foreign Affairs, Kenya. The study was guided by records continuum and hybrid theories and adopted the descriptive survey research design. The target population comprised 887 Ministry of Foreign Affairs employees, from which a sample of 87 participants was selected using a stratified and purposive sampling approach. Questionnaires and interview schedules were used to collect data, which was analyzed quantitatively and qualitatively using Statistical Package for Social Sciences and content analysis. The study revealed that the Ministry of Foreign Affairs had embarked on the assimilation of ICTs into its operational activities as a component of e-service delivery. As a result, the study established that diplomatic records, which were vital in achieving operational efficiency, were being created, accessed, and used in electronic format. Inadequate infrastructure for electronic records management programs was, however, found to be a significant hindrance to the realization and use of diplomatic electronic records. The study recommends that the Ministry of Foreign Affairs develop and execute a comprehensive electronic records management policy and regulatory framework to integrate e-records into Ministry's operational efficiency and service delivery. The Ministry of foreign affairs should collaborate with Information Communication and Technologies Authority to develop infrastructure for electronic records management systems to ensure that all software acquired for managing electronic records capture records management requirements to achieve operational efficiency and improved service delivery.
Adoption of Computerised Health Information System Focusing on Kenya’s Health Facilities
(Journal of Biology, Agriculture and Healthcare, 2016) Githiom, Samuel; Muiruri, Lillian; Osuga, Ben
Although the benefits of information technology are clear adapting new information systems to health care has proven difficult globally and rates of use have been limited. With the challenge of inadequate health workers and low quality of service delivery, Information Communication Technology is essential to ensure availability of Information to multiple users and multiple settings. It is also important for Integration of variable types of data media, data legibility, reduced medical errors, complete and quality data. It also enable structured data entry, accurate calculation of processes, provision of tools for decision support and data based analysis. Although Kenya as a developing country has invested in Information Communication Technology with the aim of improving patient care, all indications have shown slow adoption of technology in healthcare industry. Therefore it is important to focus on means of hastening adoption of HIS in order to enhance service delivery in the health sector and hence effective service delivery for Kenyan people
Adoption of Paperless Communication in Promoting Environmental Sustainability: Insights from Marsabit County Teaching & Referral Hospital, Kenya
(Journal of Information and Technology, 2025-09) Diba, Bilinga Kosi; Paul, Gichohi Maku; Edith, Murugi
This study examined the adoption of paperless communication as an eco-friendly practice for promoting environmental sustainability at Marsabit County Teaching and Referral Hospital (MCTRH), Kenya. The study is guided by the Green Information Technology (Green IT) Theory, which emphasizes sustainable ICT practices across their life cycle to promote eco- friendly digital records management and environmental sustainability. A descriptive survey design was employed, targeting hospital staff. Structured questionnaires were administered to 117 respondents, supplemented with key informant interviews picked using stratified random and purposive sampling, respectively, that ensured representation across departments. Validity of the instruments was established through expert review, while reliability was confirmed with Cronbach’s alpha values above 0.7. Ethical approval was granted, and informed consent was obtained from participants. Out of the 117 targeted respondents, 114 returned completed questionnaires, yielding a 97% response rate. Quantitative data were analyzed using descriptive statistics (frequencies, percentages, means, and standard deviations), while qualitative insights were thematically analyzed. The results show that respondents strongly acknowledged the role of paperless communication in reducing paper usage, streamlining workflows, and enhancing accessibility. Nevertheless, challenges such as limited ICT infrastructure, inadequate digital literacy, and unstable internet connectivity were identified as barriers to effective adoption. These findings corroborate recent studies highlighting that digital tools reduce environmental footprints while improving operational efficiency. The study concludes that paperless communication holds significant potential for advancing environmental sustainability at MCTRH but requires deliberate support. It recommends the hospital administration to prioritize ICT infrastructure investments, institutionalize policies on paperless communication, and provide regular staff training. Such efforts would enhance both operational efficiency and environmental sustainability outcomes.
Aflatoxin Analysis in Staple Food Cereals and Assessment of Households’ Awareness on its Management in Tharaka-Nithi County, Kenya
(International Journal of professional Practice (IJPP), 2020) Marangu, Victor Mwiti; Gisemba, Beatrice; Juma, Rose
Aflatoxins are naturally occurring harmful toxins produced by the fungi Aspergillus flavus and Aspergillus parasiticus. Aflatoxin contamination is a cross-boundary and multifaceted problem that requires participation and involvement of both private and public stakeholders. Agriculture is the main economic activity of Tharaka-Nithi County, yet it is among the hot spots of aflatoxin in Kenya. The county is extremely vulnerable to climate-related risks; however, there is lack of local data on aflatoxin contamination to inform interventions chiefly due to lack of local research, testing facilities, and qualified personnel. The main purpose of this study was to analyze cereals used as staple foods for aflatoxin contamination and to evaluate households’ awareness on the overall management of aflatoxin, and identify factors contributing to aflatoxin contamination. Eighty one samples were collected and laboratory analysis conducted using ELISA Kit. Aflatoxin levels in 25.8% of samples was above the Kenyan standards of 10ppb with 17.2% exceeding 20ppb. Aflatoxin levels in 44.4% of market samples exceeded 10ppb. The level of aflatoxin contamination was associated with the type of cereals and grains (p<0.05). There was no difference in mean level of aflatoxin in cereals from the study areas (p>0.05). Furthermore, there was no difference in mean level of aflatoxin in the cereals and grains collected from the markets and households (p>0.05). Majority of the farmers (84.7%) were aware of aflatoxin. However, detailed information on its management was scanty and inconsistent. Awareness creation on aflatoxin contamination to all stakeholders in the cereals value chains is needed for their concerted efforts in its control. Recognition of these barriers together with the opportunities for aflatoxin containment, the researcher hoped to improve the knowledge on aflatoxin management, health, and economic well-being of households and by extension the national food security.
African Culture & the Girl-Child Education: The Case of Ilchamus community, Baringo County, Kenya
(Jumuga Journal of Education, Oral Studies, and Human Sciences (JJEOSHS), 2024) Rebecca, Lempassy Lemelwai; Lucy, Ikiara Kanyiri; Clement, Nkaabu
This research article underscores the cultural factors that influence girl-child education among the Ilchamus community. Various literatures were reviewed and gaps were successfully identified. It embraces descriptive research design. It utilises purposive and snowballing techniques since the initial research that culminated into an article was basically a mixed research. The sample size of the study was 350 respondents. It establishes that; the practice of female genital mutilation (FGM), often linked with traditional rites of passage, is typically followed by early marriage, which disrupts girls’ education. Additionally, early marriage typically curtails educational opportunities for girls, as they are often expected to take on domestic responsibilities and childbearing, leaving little room for schooling. In this regard, it concludes that; cultural practices like FGM and early marriages are deeply rooted barriers to girl-child education in the Ilchamus community, while the role of parents’ education and cultural transitions reflect more nuanced influences on educational outcomes.
Agency Banking Strategy and Performance of Commercial Banks of Tier Three Banks in Kenya
(Academic Journal of Social Sciences and Education, 2025) Kinyua, Robert Muchiri; Kihara, Peter; Milui, Joshua
The performance of commercial banks in Kenya has increasingly been influenced by the adoption and utilization of agency banking, which plays a pivotal role in enhancing operational efficiency, customer engagement, and overall bank performance. This study investigates the influence of agency banking on the performance of tier-three commercial banks in Kenya, focusing specifically on the number of agents, agent network coverage, transaction volume through agents, and agent performance metrics. Grounded in Resource- Based Theory, the Technology Acceptance Model (TAM), Diffusion of Innovations Theory, Bank-Led Theory, and Agency Theory, the research examines how the adoption and integration of agency banking affect key performance indicators. A descriptive research design was used, targeting all 21 tier-three commercial banks in Nairobi City County, with a sample population of 2,123 employees across senior, middle, and operational management. Primary data was collected through structured questionnaires distributed to a purposive sample of 273 employees. Data analysis was conducted using descriptive, diagnostic, and inferential statistical methods with SPSS Version 26.0. The findings revealed that agency banking significantly and positively influenced the organizational performance of tier-three banks in Kenya. The study concludes that enhancing agency banking strategies can improve the operational efficiency of these banks. Recommendations include expanding agent networks, optimizing transaction volumes, and improving agent performance metrics to maximize the potential of agency banking and ensure long-term success.
Alcohol, tobacco and other Drug Use and Bullying among High School Students in Nakuru District, Kenya
(IJPP, 2010-09) Kariuki, M.; Oteyo, J.s.; Ndege, P.K.
The objective of this study was to determine the prevalence of alcohol, tobacco and other drugs (ATOD) use among secondary school students in Nakuru District, Kenya, and its association with bullying. A total of 1000 form one to four male and female students aged between 13 and 19 years were selected from 40 private and 45 public secondary schools were surveyed between January and June, 2009. The mean or median age for male students was 14 (SD=4.90) and for female students 13.8 (SD=4.8). GSHS was used to collect data which was analyzed by frequencies, chi-square and logistic regressions. In the study, 33.7% of students reported having been bullied by students abusing ATOD in the last 30 days preceding the survey and 15.9% reported the use of alcohol, 12% cigarettes and 8% smokeless tobacco in the last 30 days preceding the survey. Cumulatively, 9.6% of students recorded having used other drugs. There was a significant relationship between alcohol and tobacco use with bullying. However, there was no statistically significant association between the use of other drugs and bullying (X2 = 3.583, df= 1, p=0.058). The prevention of ATOD and bullying among students represents an essential public health measure that may allow for total children's development, qualifying them for a healthy and safe social coexistence. The researchers recommend that focus on prevention programs against alcohol and drug use in secondary schools in general should be mounted to reduce or eliminate bullying altogether.
Alcoholic Beverage Use Among Somali Youth Living in Eastleigh, an Urban Suburb in Nairobi, Kenya
(European Journal of Preventive Medicine., 2018) Korio, Abdi Aden; Nyavanga, Eunice Jemalel
Background: Harmful use of alcohol causes a large disease, social and economic burden to societies. Alcohol use is the third largest disease risk factor for deaths among youths between 15-29 years that contribute to 4% of the global burden of disease. Eastleigh also is known as “Little Mogadishu” is a suburb in Nairobi that is mostly inhabited by both Somali Community from Kenya and majorly from migrations from Somalia. It hosts about 30,000 Somali refugees and characterized by extremes of wealth and poverty. Objective: The aim of this study is to identify the prevalence of alcohol use and the patterns of use among Somali Youth living in Easteigh suburb in Nairobi. Method: This is an exploratory cross-sectional study among youth aged between 18-25 years of age that used a face-to-face interview. Results: Findings indicated a high prevalence among those who are male, of younger age, with married parents, born in Eastleigh, with lower educational level, the singles, the unemployed and those with high family income. Alcohol use is comorbid with other licit psychoactive substances that include tobacco products, miraa and shisha. Conclusion: These participants have relatively high alcohol use that is comorbid with other licit psychoactive substances. Recommendations include further studies to be done in this community using standardized instruments to cover a larger area and interventions to target younger youth of below 15 years of age and policy on treatment of young people with mental disorders to include substance abuse as well.
Alternative Dispute Resolution Diplomacy and its Impact on National Security, A Case Study on Banditry Attacks in Kenya
(Journal of Public Policy & Governance, 2025-05) Mutuma, Lillian Kagwiria; Riungu, Festus; Miluwi, Joshua
Communal conflict has been a global challenge that has hampered state of national security in many countries across the globe and SubSaharan has been mostly affected. In Kenya, communal conflicts has been a great threat to peace and stability, the Kenyan government has therefore invested a lot of resources to mitigate the problem. The wave of banditry attacks have spread recently to other neighbouring counties, Meru County and in particular the Igembe region being the most recent county to suffer from this wave. The aim of this study is to assess the influence of alternative dispute resolution, as a diplomatic avenue of enhancing national security. The study specifically investigate the influence of mediation, negotiation, conciliation and traditional dispute resolution mechanism in resolving banditry in the Igembe north subcounty of Meru County. The study was underpinned by theory of conflict, process of pluralism theory and the general theory on conflict and dispute. The study adopted mixed research methods where qualitative and quantitative results were triangulated. The study engaged national administration officers, religious leaders and village elders at the location level in the subcounty, thus census was appropriate as members from each location was represented by selected leaders. The study collected primary data using open ended questionnaire. The study undertook pilot from a selected location in the subcounty to test reliability and validity of research instuments. Data was analyzed using SPSS software and generated in form of descriptive and inferential statistics. Negotiations findings significantly affected national security enhancement. Conciliatory mechanisms has positive and significant effect on enhancing national security, focus on banditry attacks in Igembe North subcounty. Traditional dispute resolution has a positive and significant effect on enhancing national security, focus on banditry attacks in Igembe North Subcounty. The study concluded that mediation process and principles are fundamental in realizing cohesive society. The traditional dispute resolution provide homegrown solutions that is paramount in resolving conflict attributed to banditry attacks. The study recommended strengthening policy and legislation framework to harmonize the existing formal regulation to collaborate with this mechanism.
Analysis of Adhocracy Culture Implementation Approach and Performance of Universities in Kenya
(Journal of Strategic Management,, 2022) Chege, Susan Wairimu; Gichunge, Evangeline; Muema, Wilson
The recent increase in competition and insufficient government financing, as well as the government's increased focus on technical, vocational education training, have had a significant negative impact on higher education's service delivery and performance. The study sought to determine the effect of role culture implementation approach on university performance in Kenya. The study used a descriptive research approach, and its target population included 444 senior university employees from all 74 accredited universities in Kenya. Descriptive and inferential statistics were used to analyze the data. Adhocracy culture insignificantly influenced universities’ performance by -13.3% (R square value of -0.133). The correlation value of (r=-.097, p<0.05) showed the negative relationship between adhocracy culture and universities’ performance. The chi-square value of χ2 (5) = 0.038, p=0.049 proved there was an insignificant relationship between adhocracy culture and universities’ performance. Adhocracy culture was insignificantly associated with placement and research output performance, university ranking, student placement by KUCCPS, and graduation rate. Organization managers must have a good understanding of the adhocracy culture that exists in universities and the impact it generates on typical performance. This is very important while making imperative decisions.
ANALYSIS OF FACTORS INFLUENCING BANKS’ CUSTOMER LOYALTY: CASE OF COMMERCIAL BANKS IN NAIROBI CBD, KENYA
(International Academic Journal of Human Resource and Business Administration, 2020-09) Kibui, Priscila Nyawira; Muriithi, Simon; Mbebe, James
Customer loyalty has been one of the top tools for a successful business. This study aimed to establish the factors that influence customer loyalty with reference to the case study of commercial banks in Kenya. This study focused on tier 1, tier 2 and tier 3 banks respectively. These banks have grown exponentially over the years and have a huge client base. This study had its underpinning on the theory of Disconfirmation. This theory argued that ‘client loyalty and satisfaction was related to the size and direction of the disconfirmation experience that occurs as a result of comparing service performance against expectations. The study adopted the descriptive survey design. The target population of this study was 1199327 bank customers (retail and corporate) in Tier 1, Tier 2 and Tier 3 bank branches in Nairobi CBD. The study applied stratified and simple random sampling to select a sample of 384 respondents for the study. Data was collected by use of self-administered Semi structured questionnaire. Before the questionnaire was administered, consent was sought from the respondents. On completion, the researcher organized the data received, coded, edited and tabulated to check accuracy, completeness and storing it in appropriate form. Descriptive statistics such as frequencies, percentages, mean score and standard deviation were estimated for all the quantitative variables and information presented in form of tables. The qualitative data from the open-ended questions was analysed using conceptual content analysis and presented in prose. Inferential data analysis was done using regression and correlation analysis. The regression analysis was used to establish the relations between the independent and dependent variables. The Statistical Programme for Social Studies (SPSS) version 25 was used in the running of the statistical data output. The analyzed data was presented in form of narrative, bar graphs, pie charts and frequency tables. The study found that the bank employees are always willing to help and the services provided by the bank are reliable. The study the bank charges competitive interest rates on loans. The study also found that the bank was perceived to be strong and stable. The study further found that the customer is most satisfied with the multitude of products in the bank. The study concluded that product variety had the greatest effect on the customer loyalty on commercial banks in Nairobi, followed by service quality, then price regimes brand perception had the least effect to the customer loyalty on commercial banks in Nairobi. The study recommends that the banks should be focused on the quality of the product in order to sustain the loyalty of their quality seeking customers. The study recommends that the banks should strive to improve its image among the consumer by participating in various CSR projects that will enable them to offer support to people seeking growth opportunities.
Analysis of factors influencing implementation of procurement strategy among regulatory parastatals in Nairobi County
(Strategic journal, 2019-08-10) Ochola, Tubman; D., Gichunge, E.; Kiama, M.
The main purpose of this study was to determine the factors influencing implementation of procurement strategies among regulatory parastatals in Nairobi County, Kenya. Specifically, the study focused on the extent to which managerial competence, resource allocation, organizational structure and information communication technology affect procurement strategy implementation in regulatory parastatals in Nairobi County, Kenya. This study would be significant to the management regulatory parastatals in Nairobi County. The study would assist them formulate and design appropriate mechanisms to identify and overcome challenges in implementing procurement strategies so as to achieve the set goals, objectives and remain relevant in the ever-changing environment and position the regulatory parastatals strategically for success in the future. This study adopted descriptive research design and targeted 78 employees of regulatory parastatals in Nairobi County, Kenya. The study was carried out through a census; questionnaires were used in data collection. Quantitative approaches were used for data analysis whereby Statistical Package for Social Sciences (SPSS version 23.0) was used to run descriptive and inferential statistics. The result indicated that, collectively Information communication technology has the highest positive influence on Strategic plan implementation, followed by resource allocation, managerial competence and organization structure. The findings suggested that, management in executive agencies should pay more attention on stakeholders and organizational culture if they have to benefit from those factors. The study concluded that, predictors individually and collectively influence execution of strategies. The findings were expected to be of value to the management and decision makers to form a basis for improving implementation of strategy. Furthermore, studies could be done to other variables which influence implementation of strategic plans but were not considered in this study or the same variables to different populations, locations and other sectors of economy in Kenya.
Analysis of factors influencing implementation of procurment strategy among regulatory parastatals in Nairobi County.
(STRATEGIC JOURNAL OF BUSINESS & CHANGE MANAGEMENT, 2019-08) Ochola, D,T; Gichunge, E.; Kiama, M.
The main purpose of this study was to determine the factors influencing implementation of procurement strategies among regulatory parastatals in Nairobi County, Kenya. Specifically, the study focused on the extent to which managerial competence, resource allocation, organizational structure and information communication technology affect procurement strategy implementation in regulatory parastatals in Nairobi County, Kenya. This study would be significant to the management regulatory parastatals in Nairobi County. The study would assist them formulate and design appropriate mechanisms to identify and overcome challenges in implementing procurement strategies so as to achieve the set goals, objectives and remain relevant in the ever-changing environment and position the regulatory parastatals strategically for success in the future. This study adopted descriptive research design and targeted 78 employees of regulatory parastatals in Nairobi County, Kenya. The study was carried out through a census; questionnaires were used in data collection. Quantitative approaches were used for data analysis whereby Statistical Package for Social Sciences (SPSS version 23.0) was used to run descriptive and inferential statistics. The result indicated that, collectively Information communication technology has the highest positive influence on Strategic plan implementation, followed by resource allocation, managerial competence and organization structure. The findings suggested that, management in executive agencies should pay more attention on stakeholders and organizational culture if they have to benefit from those factors. The study concluded that, predictors individually and collectively influence execution of strategies. The findings were expected to be of value to the management and decision makers to form a basis for improving implementation of strategy. Furthermore, studies could be done to other variables which influence implementation of strategic plans but were not considered in this study or the same variables to different populations, locations and other sectors of economy in Kenya.
Analysis of Teachers’ Work Characteristics in Enhancing Discretionary Work Effort in Public Secondary Schools in Isiolo County
(International Journal of Professional Practice, 2022-10) Makero, Jenipher Tharaka; Kathuri, Nephat, J.; Owiti, Beatrice
The Ministry of Education (MoE), Teachers Service Commission (TSC) and principals are expected to create a conducive environment that enable teachers to demonstrate discretionary work effort in secondary schools. This study aimed to assess the influence of teachers’ work characteristics on discretionary work effort in secondary schools in Isiolo County. The study was guided by Maslow’s Hierarchy of Needs theory. It utilized descriptive survey research design. The target population comprised of 720 teachers, 48 principals and 2 Directors (MoE and TSC) from 48 public secondary schools in Isiolo County. A sample size of 236 respondents was considered in this study. The simple random sampling technique was utilized in selecting school principals and teachers. Both Directors were purposively selected. Information for the study was acquired mainly through questionnaires and interview schedules. The reliability of the data was tested using Cronbach’s Alpha, while content validity of research instruments was assured accordingly. The frequencies, percentages and correlation analysis were used in the analysis of quantitative data, while common themes were identified from the qualitative data. The results of the study indicated that teachers’ attitude, mastery of the teaching content and co-workers support affected the degree to which teachers applied more effort for self-benefits and learners’ satisfaction. The study concluded that teachers’ work characteristics and teachers’ discretionary were positively correlated. The study recommended that the Ministry of education should provide training for teachers to enhance their mastery of content and foster professional commitment among teachers for improved discretionary work effort.
Analysis of the Related Party Transactions in terms of managerial and financial issues for the Kenyan Savings and Credit Cooperatives
(International Journal of Finance & Banking Studies, 2021-09) Nguta, Munene Halldess; Mugambi, Ken
Related party transactions are a key factor to the sustainability of Savings and Credit Cooperatives (SACCOs). In view of this fact, loans to directors and staff are viewed as a factor which can greatly influence savings and credit cooperatives into either falling into financial distress or helping them to remain a float and become financially stable entities. The stakeholder theory holds that entities should be managed a manner that will satisfy every stakeholder. The stewardship theory reiterates that managers have the organisation at heart and can it to profitability as if it were their own. However approval of loans and other transactions to managers and staff, may not positively impact the entity. This study was designed to establish the effect of related party transactions on the relationship between board characteristics and financial distress of deposit taking SACCOs in Nairobi County. We applied Descriptive research design on Deposit taking SACCOs in Nairobi County which was identified purposively while a census was conceded for all deposit taking SACCOs in the county. We obtained secondary data from SASRA using a data collection sheet after which we performed panel data analysis by use of STATA software. Findings were presented using tables. The study concluded that related party transactions influenced the relationship between board characteristics and financial distress of Deposit Taking SACCOs in Nairobi County. Related party transactions can be an avenue of causing financial distress and should be kept as low as possible. The regulator should come up with a tool based on Altman’s Z score models to predict financial distress in SACCOs in order to offer timely advice to alleviate more distress and consequent bankruptcy which may lead to closure of SACCOs. Another research may be carried out to establish other factors causing financial distress and how to turn around the SACCOs already in distress.
Analyzing the Course of Turmoil in Kenya’S Retail Sector
(THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT, 2018-08) Chesula, Osman Wechuli; Nkobe, Kenyoru Dennis
Purpose - The retail sector in Kenya is one of the main drivers of the Economy. This paper sought to empirically analyze the factors leading to the collapse of some of the major Supermarket chains and also to understand why some of them are struggling to operate. Design/methodology/approach -The conceptual paper is based on the critical analysis of important data from internal and external industry publications, published interviews, and Regulatory Authorities reports. Findings –It was evident that mismanagement and competition especially from online shopping are some of the main factors that have affected the retail chain sector. Supplier’s failure to facilitate continuous stocking and scrupulous employees has also contributed significantly to the failure of the retail chain sector in Kenya. Originality/value – This paper is the first to propose and provide a comprehensive insight into understanding the reasons for struggling and collapse of the major players in the retail chain industry. The paper also proposes scientific research to statistically explain the effect of each variable on the retail chains.
ANTECEDENTS OF ENTREPRENEURSHIP AND PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN FITNESS SECTOR IN NAIROBI COUNTY
(International Journal of Economics, Commerce and Management, 2021-09) Namwambah, Patrick Odeyo; Gichunge, Evangeline; Omanwa, Clemence Niyikiza
This study sought to establish antecedents of entrepreneurship and their effects on performance of SMEs in fitness sector in Nairobi County. The predictor variables were entrepreneurial training, networking, technology adoption and financial access and the dependent variable was performance of SMEs. The research adopted a descriptive research and a sample of all the 118 fitness SMEs that are formally registered by Nairobi City County licensing office and operating in Nairobi County. The study administered survey questionnaires to the owners or managers of the fitness firms who have been in the service for approximately three years or more with inferential statistics used to determine the relationships among variables. The analysis showed that financial access has the strongest positive influence on firm performance in addition; networking is positively correlated to firm performance. Entrepreneurial training and technology adoption showed a strong relationship with firm performance. The study recommends that firms should seek after networks to share ideas, relevant knowledge, skills and unique resources to succeed in a competing environment. These networks provide a platform through which gyms/health clubs should harness what they don’t possess to better their operations
The Aspect of Assurance of Digital Institutional Repository Service Provision to Postgraduates Students at Selected Universities in Meru County
(International J ournal of Professional P ractice (IJPP), 2023-06) Tsenga, Sophia Mjeni
Theses, dissertations, reports and other research works by university communities are housed in digital institutional repositories in the library department. Postgraduate students are expected to utilize these resources; hence, the nature of services provided therein is critical. The provision of digital institutional repository service in university libraries is expected to be courteous, professional, and credible. Professionalism is demonstrated through politeness, trustworthiness, honesty, friendliness, respectfulness and competence of the institutional repository staff serving users. These attributes usually communicate assurance and heighten customer satisfaction. The feeling of assurance is also reinforced by the experience that a user gets when interacting with the repository website; for example, the friendliness of the webpages. However, incidences of users getting disinterested and losing patience with institutional repositories have continued to be reported.This paper reports part of findings of a large study which aimed to determine how adopting SERVQUAL model can improve digital institutional repository information services to postgraduate students at universities in Meru County. This paper assessed the assurance of digital institutional repository service provision. It employed a descriptive survey research design. The target population constituted library head of sections and post-graduate students. Purposive sampling was employed to get librarians, while simple random sampling, to select students. A sample size of 101 was adopted. Data was collected using questionnaires and interviews. Data quality was achieved by checking construct, content and face validity, while reliability was ascertained using Cronbach alpha. Data was analysed descriptively and thematically. The study found that the level of assurance in digital institutional repositories at universities in Meru County was moderate. Assurance aspects are supported by elements like: knowledgeable staff, customer- centric service, adequate ICT infrastructure, resources and facilities; customer awareness; and adequate funding. The study recommended creation of awareness, staff training and upgrading the repository technology to enhance assurance aspects