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Author: search.filters.author.Munga, JaneSubject: search.filters.subject.Performance,

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    Influence of Employee Involvement on the Performance of Commercial Banks in Kenya
    (INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS), 2024-08) Sitonik, Janet Chepngetich; Munga, Jane; Mbithi, Mary
    Employee involvement is important for driving performance, as engaged employees are more likely to contribute positively to organizational goals, leading to enhanced productivity and innovation. High performance is essential for maintaining competitiveness, achieving financial stability, and ensuring long-term success. However, Commercial Banks in Kenya face a pressing need to improve performance, as existing gaps in employee involvement could be hindering the organization's potential and leading to missed opportunities. This paper sought to determine the influence of employee involvement on the performance of Commercial Banks in Kenya. The study applied a descriptive research design on 38 Commercial Banks in Kenya as the unit of analysis in the study. The target respondents were 190 middle-level managers of commercial banks in Kenya as the unit of observation. Stratified random sampling technique was applied in addition to Taro Yamane’s formula to sample 129 participants in the study. The study gathered data through questionnaires which were administered both physically and online. Data collected was analyzed through both descriptive and inferential analyses. Results revealed a β of 0.435 and a p-value of 0.001, between employee involvementand performance of commercial banks in Kenya. The study concluded that employee involvement had a positive and significant influence on the performance of commercial banks in Kenya. The study recommends that Commercial Banks in Kenya should empower employees by expanding decision-making structures to encourage ownership and active participation. The study also recommends regularly updating training programs to align with employees' evolving needs. Additionally, the study recommends strengthening communication channels to keep employees informed about organizational changes. The study further recommends implementing a structured and frequent recognition program to boost employee morale. Moreover, the study recommends expanding leadership development opportunities through mentorship and workshops. Lastly, the study recommends increasing the frequency of team-building activities to foster stronger relationships and a collaborative culture.
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    Influence of Resource Availability on Performance of County Government of Tharaka Nithi
    (International Research Journal Publishers,, 2025-08) Njagi, Sheilla Kawira; Munga, Jane; Mbebe, James
    The availability of resources plays a critical role in shaping the performance of county governments, directly impacting their ability to execute projects and deliver public services effectively. Understanding how resource availability influences overall performance is essential for driving improvements in service delivery and project outcomes. Despite the importance of resource management, there is often a gap in optimizing the use of available resources, leading to missed opportunities for enhanced efficiency and effectiveness. This paper sought to explore the influence of resource availability on the performance of the County Government of Tharaka Nithi. The study applied a cause-effect research design. The study gathered data through questionnaires which were administered both physically and electronically. Data collected was analyzed through both descriptive and inferential analysis. Results revealed a β of 0.554 and a p- value of 0.001, between resource availability and the performance of the County Government of Tharaka Nithi. The study concluded that resource availability had a positive and significant influence on the performance of the County Government of Tharaka Nithi. The study recommends that the County Government of Tharaka Nithi should optimize resource utilization by implementing efficient resource management strategies and provide continuous training and development for staff. Further, the study recommends that the County Government of Tharaka Nithi enhance monitoring and evaluation processes while strengthening financial management practices. Besides, the study recommended that the County Government of Tharaka Nithi should invest in advanced machinery and tools. Additionally, the study recommends that the County Government should encourage community involvement in project planning and implementation. Also, the study recommended exploring external funding opportunities, such as public-private partnerships or international grants. Finally, the study recommends prioritizing sustainable practices in project management, including the adoption of green technologies, to ensure long- term benefits and minimize environmental impact.
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    Influence of Strategic Resource Allocation on the Performance of Paint Manufacturing Firms in Kenya
    (International Research Journal Business and Strategic Management, 2025-07) Karani, Magdaline Wangui; Munga, Jane; Mbithi, Mary
    The purpose of this study was to examine the influence of strategic resource allocation on the performance of paint manufacturing firms in Kenya. The study was motivated by inconsistent performance trends in the sector, often attributed to inefficient allocation of resources despite increasing competition and market demands. A correlational research design was adopted, targeting 26 paint manufacturing firms registered with the Paint Manufacturers Association of Kenya. Stratified random sampling was used to select 113 respondents from key managerial roles. Data were collected using questionnaires and analyzed through descriptive statistics and binary logistic regression. Findings revealed that optimal strategic resource allocation significantly enhances organizational performance. Specifically, firms with optimal allocation practices were 25 times more likely to achieve high performance compared to those with suboptimal resource use. The study concludes that strategic allocation of resources is a key driver of firm success. It recommends that paint manufacturing firms adopt data-driven, demand-based resource distribution strategies, and invest in areas with the highest returns. Emphasis should also be placed on aligning resource planning with customer expectations and market dynamics to improve competitiveness and sustainability.
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    Influence of Organizational Structure on the Performance of Pharmaceutical ManufacturingCompanies in Nairobi County
    (INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS), 2024-07) Mutunga, Agnes Wanjiru; Munga, Jane; Mbebe, James
    An effective organizational structure can greatly enhance operational efficiency, decision-making, and overall performance, allowing companies to stay competitive in the market. Despite the importance of organizational structure in improving company performance, many companies are yet to fully leverage its potential. This paper sought to examine the influence of organizational structure on the performance of pharmaceutical manufacturing companies in Nairobi County. The study applied a descriptive research design. The study gathered data through questionnaires which were administered both physically and online. Data collected was analyzed through both descriptive and inferential analysis. Results revealed a β of 0.351 and a p-value of 0.001, between organizational structure and the performance of pharmaceutical manufacturing companies. The study concluded that organizational structure had a positive and significant influence on the performance of pharmaceutical manufacturing companies in Nairobi County. The study recommends that pharmaceutical manufacturing companies should strengthen their organizational structure by ensuring that authority levels and reporting relationships are clearly defined. The study also recommends that pharmaceutical manufacturing companies in Nairobi County should encourage autonomy and empowerment across all management levels. Lastly, the study recommends that pharmaceutical manufacturing companies in Nairobi County should foster a flexible decision-making process that allows for timely adjustments.
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    Influence of Strategic Leadership on the Performance of Pharmaceutical Manufacturing Firms in Nairobi County
    (INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS), 2024-01) Mutunga, Agnes Wanjiru; Munga, Jane; Mbebe, James
    The purpose of the study was to determine the influence of strategic leadership on the performance of pharmaceutical manufacturing companies in Nairobi County. The study applied a descriptive research design. Population comprised 71 pharmaceutical manufacturing companies in Nairobi county which served as the unit of analysis. Targeted respondents were procurement managers, finance managers, and marketing managers who in total were 288. Sampling technique applied was a stratified random technique using a Taro Yamane formula. To collect data, the researcher used questionnaires that were both physically and electronically administered. Data that was gathered was analyzed using SPSS where descriptive and inferential analysis were done. Findings revealed an R-square of 0.692, an F-ratio of 344.992, a beat score of 0.958, and a p-value of 0.000. The study concluded that strategic leadership had a positive and significant influence on the performance of pharmaceutical companies in Nairobi County. The study was however limited to a direct relationship between the variables without considering other variables that could have an impact on the relationship indirectly. Additionally, outcomes from the study should be applied in general pharmaceutical industries in Kenya with caution because of the difference in business environment. The study recommended that the top pharmaceutical companies in Nairobi county invest in leadership development programs to enhance the capabilities of their leaders which can be tailored to communication training, vision-casting, or even inspirational leadership programs to help in offering better leadership which enhances organizational performance.
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    Influence of Customer Relations Strategies on Performance of SACCOs in Kiambu County
    (INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS), 2024-03) Muiruri, Martha Njeri; Munga, Jane; Mbebe, James
    Customer relationship management creates a good rapport between the organization and its customers thus enabling an organization to sustain a competitive edge in the market. Despite the importance of customer relationship management, many firms have not yet taken the full advantage that comes with managing customers effectively. This paper sought to examine the influence of customer relations strategies on the performance of SACCOs in Kiambu County. The study applied a descriptive research design. The study applied the Taro Yamane formula to come up with a sample of 250 participants. The population for the study was 250 employees of SACCOs in Kiambu County. Stratified random sampling was applied in addition to the Taro Yamane formula to come up with a sample size of 154 respondents. The study gathered data through questionnaires which were administered both physically and online. Data collected was analyzed through both descriptive and inferential analysis. Results revealed a β of 0.513 and a p-value of 0.001, between customers’ relations strategy and the performance of SACCOs. The study concluded that customer relations strategy had a positive and significant influence on the performance of SACCOs in Kiambu County. The study recommends building strong relationships with members which fosters trust, loyalty, and satisfaction, ultimately leading to increased financial stability and growth. Additionally, the study recommended that SACCOs should implement personalized communication channels, provide financial education programs, leverage technology for efficient service delivery, and continuously seek feedback to adapt strategies to members’ evolving needs. Lastly, the study recommends that SACCOs should implement robust member feedback mechanisms and actively incorporate member suggestions into decision-making processes.