Journal Articles

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Operational Processes and Performance of Private Chartered Universities in Kenya
(Journal International of Business Management, 2024-07) Mbithi, Mary; Kihara, Peter; Omanwa, Clemence Niyikiza
In today’s world managers play a very important role in ensuring organisations achieve their objectives and private universities are not any different for theme survive the turbulent and dynamic environment they need to align their internal operational processes in order to improve performance. This study sought to investigate the influence of operational capabilities on the performance of private chartered universities in Kenya. The study was anchored on the resource based view theory and the dynamic capabilities theory. The study was pegged on a positivist research philosophy while the research method employed was a mix of both qualitative and quantitative techniques. The research collection tool was subjected to validity tests where the lowest acceptable Cronbach alpha threshold was 0.7. Data was collected from all the twenty five private chartered universities in Kenya. The sample size was 230 respondents from all the private chartered universities in Kenya using self-administered questionnaires. The data was then cleaned, coded and analysed using SPSS software. The study used binary logistic regression to carry out the inferential statistics. Binary logistic model was fitted so as to establish the cause-and-effect relationship existing among the study variables. From the research findings private universities that had strong processes were 1.640 times more likely to increase their log odds of recording improved performance. The study also conducted diagnostic tests which were recommended for logistic regression models. The study therefore recommended that private universities need to invest in technology that would enable them to automate their processes and ease the flow of processes from one department to another. The study also recommended that universities need to integrate all their university processes in order to ensure seamless transactions for students
Determinants of Strategy Implementation in the Mandera County
(American Based Research Journal, 2020-09) Mohamud, Shamhad; Mbithi, Mary; Kirimi, Dorothy
The main aim of the research is to establish the determinants of strategy Implementation practices of the Mandera County Government. The research was directed by The McKinsey 7-S Model. The target population included senior management staff, middle management staff, and lower management staff. Thus from the above, the target population is composed of 58 respondents. The research used the census sample technique; the data collection instrument that was used to collect data from the selected respondents will include the questionnaire. The data was organized, edited, analyzed and interpreted using descriptive statistics. The study used the computer programmer SPSS version 23 to analyze the data. The regression model is also used to analyze the data. The results were presented using frequency tables, percentages, charts and graphs. The research findings indicated that top management commitment and organizational culture influence the strategy Implementation in the Mandera County. The findings of the study also indicated that individual responsibilities on the strategy Implementation in the Mandera County. The study recommended that the study recommends that leadership needs to support the performance of the county government in order to enhance efficiency and improve performance and that management offers financial support to increase implementation of strategies which is crucial for improving performance. There is also a need for the management to be very keen on making strategic decisions necessary in improving the county government's performance. The financial budget should be allocated every year to implement various strategies that are necessary for the improvement of county government performance. There is also a need for the county government to adhere to the set out guidelines on strategy implementation necessary for the improvement of organization performance and the staff should work intensively together with the management to ensure that the staffs are motivated to realize the county governments’ strategies for improved performance

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