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Item Influence of Community Policing Strategy on Service Delivery in National Police Service in Nairobi County, Kenya(INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS), 2024-07) Chachah, Marianne Wanjiru; Munga, Jane; Gichunge, EvangelineThe research examined the influence of Community Policing (CP) on service delivery in the National Police Service (NPS) in Nairobi County. The research was supported by stakeholder theory. The study adopted a quantitative research design with the target population being fourteen (14) police stations in Nairobi County having a total number of 3000 police officers attached to them. The sample size was 143 police officers. Stratified random sampling was adopted to pick the unit of observation. Data was sourced using structured questionnaires and analysed based on the Statistical Package for Social Sciences (SPSS). The regression model showed that the influence of CP on service delivery in NPS in Nairobi County was positive and significant (β 1 = .593, t= 10.13, p=.000<.05). The study concluded that CP strategy had a major influence on service delivery in NPS in Nairobi County, Kenya. The study suggests that the inspector General of NPS to ensure that all police stations in Nairobi County and Kenya as a whole have service charters legible to members of the public to ensure that police service is held accountable as regards service delivery. Further, the police service ought to train its workforce on community policing as a philosophy and a strategy for enhancing service deliveryItem Influence of Corporate Branding Strategy on Service Delivery in National Police Service in Nairobi County(INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS), 2024-06) Chachah, Marianne Wanjiru; Munga, Jane; Gichunge, EvangelineThe research examined the influence of corporate branding strategy on service delivery in the National Police Service in Nairobi County. The research was supported by Aarkers Brand Equity Theory. The study adopted a quantitative research design with the target population being fourteen (14) police stations in Nairobi County having a total number of 3000 police officers attached to them. The sample size was 143 police officers. Stratified random sampling was adopted to pick the unit of observation. Data was sourced using structured questionnaires and analysed using the Statistical Package for Social Sciences (SPSS). The regression model showed that the influence of CP on service delivery in NPS in Nairobi County was positive and significant (β 1 = .598, t= 8.52, p=.000<.05). The study concluded that corporate branding strategy had a major influence on service delivery in NPS in Nairobi County, Kenya. to continue implementing branding activities at the NPS to improve its image.Item Influence of Employee Benefits Strategy on Employee’s Performance in Public Hospitals in Nairobi County(International Journal of Professional Practice (IJPP), 2022) Mutuiri, Catherine Kagendo; Gichunge, Evangeline; Nzioki, SusanIn a globalized economy and in an intensely competitive business environment, organizations should strive to put in place the most attractive and effective strategies to cope with the evolving trends. The purpose of employee benefits strategy in any organization is to attract, retain and enhance employee performance, which determines the overall organizational performance. This research intended to determine the influence of employee benefit strategy on employee performance in public Hospitals in Nairobi County. The study adopted equity theory. The study applied Cross Sectional research design. A target population of 1601 was drawn from three public hospitals in Nairobi County, and a sample size of 310 was determined using Fishers formula. Stratified simple random sampling was used to select the participants. Structured questionnaire was used to collect the data. A preliminary study was carried out to ascertain the consistency of the instrument. The reliability test revealed Cronbach’s Alpha was more than 0.7 indicating that the instrument was reliable. Data was carefully validated by ensuing content validity of the instrument. Filled questionnaires were collected from the research assistants and data was analysed using a statistics tool of statistical package for social scientists (SPSS). Correlation and regression analysis was applied in testing the connection between independent and dependent variable. The correlation summary revealed there was affirmative and strong significant connection between employee benefits strategy and employee performance. The study concluded that employee benefits strategy greatly influences employee performance in public hospitals in Nairobi County. The study recommended improvement of wellness programs, provision of transport to and from work and improvement of terms of mortgage scheme to attract more employees and to enhance motivation for better performance in public hospitals in Nairobi County.