School of Business and Economics
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Welcome to School of Business and Economics collection.This collection contains Journal articles published by faculty affiliated to the school.
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Item Effect of E-Recruitment on Employee Performance: A Case of Kajiado County Government(Journal of Human Resource & Leadership,, 2024-09) Ronkoine, Pauline Sopilal; Nzioki, Susan; Kiama, MichaelThe widespread use of information systems in a variety of activities and departments for organizational competitive advantage and success has been aided by businesses' widespread acceptance of technology. Despite this, the Kajiado county government has been facing inadequate service delivery, which is exacerbated by personnel performance that falls short of deadlines or timeframes in reaching targets. The purpose of this study was to determine the effect of e-recruitment on employee performance in Kenya's Kajiado County Government. The technological acceptability model supported the study. Methodology: This study utilized a descriptive research design. A total of 1689 employees, including supervisors and unionized workers, were part of the study's target demographic. A sample size of 313 was chosen by stratified random sampling. Questionnaires were used to compile data. Quantitative data was analyzed using thematic analysis, while qualitative data was analyzed using statistical analysis. The data was analyzed with descriptive and inferential statistics. Results: Regression of coefficients showed that e-recruitment had a positive and significant effect on employee performance in Kajiado county (β=0.287, p=0.000). Conclusion: The study concluded that e-recruitment had a positive and significant effect on employee performance in Kajiado County. The government of Kenya should encourage all the counties to embrace the e-recruitment process. This is because e-recruitment minimizes paperwork recruitment and also minimizes costs. Counties should also use digital databases for their employees to minimize forgery and also for easier tracking of the applicants.Item Influence of leadership styles on organizational performance of insurance companies in Somalia.(Reviewed Journal International of Business Management,, 2024-01) Ahmed, Ibrahim Mohamed; Kituku, Gladys; Kiama, MichaelThis study aimed at establishing the influence of leadership styles on organization performance of insurance companies in Somalia. The study incorporated Leadership Theory. The researcher used descriptive research design to meet the study research objectives. The study focused on five insurance companies in Somalia; Takaful insurance Of Africa, umma insurance brokers, Amana insurance, Baraka insurance and Som-Takaful insurance. The study interviewed 73 respondents, including Chief Executive Officers, heads of departments, and their assistants. Due to the study's small sample size, the census approach was used. Structured questionnaires were distributed to the study's sampled population. Using the Statistical Package for Social Sciences, both descriptive and inferential statistics were used to analyze quantitative data objectively. To arrive at conclusions, the study findings were examined, summarized, and presented using a variety of descriptive statistics methods such as frequencies distribution tables, percentages. Correlation analysis and multiple regression analysis were utilized to determine the relationship between the independent variable and dependent variable, that is, effect of leadership styles on the organizational performance of insurance businesses in Somalia, with model significance determined using F-tests, Analysis of Variance (ANOVA), at 95 percent confidence intervals. The researcher adhered to research ethics. From the analysis, the study found that leadership styles had positive and statistically significant relationship with organization performance. Thus, the study concluded that, organizational performance of insurance companies in Somalia is influenced by leadership styles.Item Influence of Technological Factors on Organizational Performance of Insurance Companies in Somalia(The Strategic Journal of Business & Change Management,, 2023-09) Ahmed, Ibrahim Mohamed; Kituku, Gladys; Kiama, MichaelThis study established the influence of technological factors on organizational performance of insurance companies in Somalia. The study incorporated innovation theory. A descriptive research design was employed to meet the study's research objective. The study focused on five insurance companies in Somalia, namely Takaful Insurance of Africa, Umma Insurance Brokers, Amana Insurance, Baraka Insurance, and Som-Takaful Insurance. A total of 73 respondents, including Chief Executive Officers, heads of departments, and their assistants were interviewed. Due to the study's small sample size, a census approach was used, and structured questionnaires were distributed to the sampled population. Quantitative data was analyzed objectively using the Statistical Package for Social Sciences. Various descriptive statistical methods, such as frequency distribution tables and percentages, were used to examine and summarize the study's findings. Correlation analysis and multiple regression analysis were utilized to determine the relationship between the independent variables and the dependent variable, as well as the effect of strategic determinants on the organizational performance of insurance businesses in Somalia. Model significance was determined using F- tests and Analysis of Variance (ANOVA) at a 95 percent confidence level. The researcher strictly adhered to research ethics throughout the study. The analysis revealed that the technological factors under investigation had a positive and statistically significant relationship with organizational performance of insurance companies in Somalia. Consequently, the study concluded that the organizational performance of insurance companies in Somalia was influenced by technological factors.Item Influence of Exporters’ Marketing Competence on Export Performance Among Small and Medium Enterprises in Nyeri County(Academic Journal of Social Sciences and Education, 2023-09) Maina, Ibrahim Ndegwa; Maore, Stephen Kirimi; Kiama, MichaelEnhancing export performance is crucial for firms based in developing countries that view the global marketplace as a means to ensure growth, survival or competitiveness. However, succeeding in export markets remains a challenging task for small and medium enterprises SMEs operating in developing countries like Kenya. The objective of this research was to assess the influence of exporters’ marketing competence on export performance. The study was anchored in the resource-based theory. The current study employed a descriptive survey design. SMEs in Nyeri County adopted as unit of observation while the owners and managers of the SMEs were the unit of analysis. A sample of 130 respondents drawn from 26 SMEs in Nyeri County were used. A structured self- administered questionnaire was used to collect data. A pre-test was carried out in Murang’a County to ensure the validity and reliability of the instrument. Descriptive and regression analysis was used to analyse the data using SPSS V28; and results presented using tables. There was a strong positive correlation (r=0.857) between the independent variables and export performance. These variables in a collective manner explained an approximate of 73.5% of the variation observed in the export performance of SMEs in the town. The associated significance level (p-value) of .000 indicated that this relationship was statistically significant at the chosen significance level. The results showed that marketing competence (p<0.001) was significant. The study concluded that export performance of SMEs in Nyeri County Kenya is determined by marketing competence. The researcher recommended that SMEs ought to actively engage with government authorities to address the issues affecting their export performance.Item Influence of Communication Strategy on Service Delivery in Water and Sewerage Companies in Mount Kenya Region, Kenya(International Journal of Managerial Studies and Research (IJMSR), 2023-09) Wachira, Grace Nyambura; Nzioki, Susan; Kiama, MichaelChange management has been found to affect service delivery. Effective communication is the efficient flow of information throughout an organisation to guarantee that the intended message is properly conveyed. The study adopted a descriptive survey research design. In this study, water and sewerage companies in Mt Kenya Region were the units of observation while their employees and their customers are the units of analysis. A sample of 384 respondents drawn from 28 companies was used. A semi structured questionnaire was used as the choice instrument for data collection. Descriptive and regression analysis were used to analyse data with the help of Statistical Package for Social Science. Data presentation was done through tables and figures. The study found a strong positive correlation (r=0.820) between the communication strategy and service delivery. Communication strategy was found to significantly (p <0.001) contribute to explaining the variance in service delivery. Communication strategy was also found to be a highly significant predictor of service delivery, with a positive coefficient of 0.774. The study concluded that communication strategy has a significant influence on service delivery in water and sewerage companies in Mount Kenya Region. Management of water and sewerage companies should therefore provide their managers with the necessary communication.Item Influence of Resource Allocation on Organizational Performance in Charitable Non-Governmental Organizations in Nairobi County(INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS), 2024-06) Mohammed, Bashir Abd; Nzili, James; Kiama, MichaelThis paper sought to examine the influence of resource allocation on the organizational performance of charitable NGOs in Nairobi County. The study applied a descriptive research design. The population for the study was 1427 employees of charitable NGOs in Nairobi County. Stratified random sampling was applied in addition to the Taro Yamane formula to come up with a sample size of 313 respondents. The study gathered data through questionnaires which were administered both physically and online. Data collected was analyzed through both descriptive and inferential analysis. Results revealed a β of 0.496 and a p-value of 0.001, between resource allocation and the organizational performance of charitable NGOs in Nairobi County. The study concluded that resource allocation had a positive and significant influence on the organizational performance of charitable NGOs in Nairobi County. The study recommended prioritization of budgeting for financial resources as a crucial aspect of their operations, ensuring efficient allocation to various programs and activities. Additionally, the study recommended recognition of the importance of a diversified workforce to invest in human resources across all departments. Besides, the study recommended that technological advancements should be embraced by acquiring and utilizing ICT gadgets, hardware, and software to enhance organizational efficiency and service delivery. Lastly, the study recommended that stakeholders should continually evaluate and optimize resource allocation strategies to ensure alignment with organizational goals and ultimately enhance the overall performance and impact of charitable NGOs in Nairobi.Item Influence of Strategic Leadership on Organizational Performance in Charitable NGOs in Nairobi County(INTERNATIONAL JOURNAL OF RESEARCH AND INNOVATION IN SOCIAL SCIENCE (IJRISS), 2024-05) Mohammed, Bashir Abdi; Nzili, James; Kiama, MichaelThis paper sought to examine the influence of strategic leadership on the organizational performance of charitable NGOs in Nairobi County. The study applied a descriptive research design. The population for the study was 1427 employees of charitable NGOs in Nairobi County. Stratified random sampling was applied in addition to the Taro Yamane formula to come up with a sample size of 313 respondents. The study gathered data through questionnaires which were administered both physically and online. Data collected was analyzed through both descriptive and inferential analysis. Results revealed a β of 0.269 and a p-value of 0.001, between strategic leadership and the organizational performance of charitable NGOs in Nairobi County. The study concluded that strategic leadership had a positive and significant influence on the organizational performance of charitable NGOs in Nairobi County. The study recommended developing clear mission and vision statements to guide organizations’ activities effectively. Additionally, the study recommended that charitable NGOs should promote ethical conduct at all levels, with strategic leaders serving as exemplars of integrity and accountability. Lastly, the study also recommended that charitable NGOs should invest in decision-making skills and regularly monitor performance to further enhance organizational effectiveness.Item Profitaility and Dividend Payout among Construction Companies Listed At the Nairobi Securities Exchange(International Journal of Scientific Research and Management (IJSRM), 2021-07) Ghyslain, Makira Appolon; Mutegi, Doreen; Kiama, MichaelBeing one of the major drivers for investing in stocks, dividend payment has been center of interest among stakeholders mainly investors, management and academic fraternity in attempt to investigate the determinants of dividend payout. Besides the numerous studies that have been done on this subject, no amicable solution has been agreed upon regarding the influence of profitability on dividend payout with reference to listed construction firms. It is against this puzzle that this study aimed to determine the influence of the level of profit on the Dividend payout among construction companies listed at NSE. Anchored on signaling theory, the study adopted a descriptive design. A total sample population is constituted with all the five construction firms which are quoted on the Nairobi security Exchange, which constitute the sample size under the study. Secondary data was gathered by use of a secondary data collection schedule. The study performed both descriptive and inferential analyses. Results indicate that profitability significantly influences dividend payout. Based on the findings, the study rejects the null hypothesis that states that level of profit does not significantly influence dividend payout of construction companies listed at NSE and concludes that level of profit significantly influences dividend payout of construction companies listed at NSE. The study recommended that construction companies quoted at the Nairobi Security Exchange should aim to improve their levels of profit in order to facilitate plans of dividend payment.