Assessment of Satisfaction with Online Learning Environment Among Nursing Students in Kenya Medical Training College (KMTC) Nairobi

Abstract

In recent years, there has been an increased use of eLearning in medical training colleges, driven by technological advancements, learners' desire for flexibility, and the COVID-19 pandemic. However, there is limited literature on nursing students' satisfaction with the eLearning environment at Kenya Medical Training College (KMTC) in Nairobi. Therefore, this study aimed to assess nursing students' satisfaction with online learning at KMTC Nairobi, focusing on students and institutional-related factors. A cross-sectional survey was conducted, involving 259 nursing students who were selected proportionately from eligible classes. The findings revealed that a significant proportion of students faced challenges in accessing a computer 115(50.2%), reliable internet 151(65.1%), and a conducive study area 123(53.2%). Cross-tabulation analysis showed that various student factors, including navigating online platforms (p = 0.026), browsing the internet (p = 0.003), accessing and using a computer (p = 0.003), having reliable internet access (p = 0.01), and being in a conducive environment for online classes (p = 0.01), were significantly associated with high satisfaction with e-learning. Institutional support for e-learning was perceived as inadequate, significantly impacting satisfaction levels (p < 0.05), particularly in terms of technical support availability and access to e-learning platforms for all students. The study recommends actions to improve the online learning experience, including ensuring access to computers and reliable internet and addressing gaps in institutional support.