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Master of Business Administration

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    Strategic Determinants and Organizational Performance among Insurances Companies in Somalia
    (KeMU, 2024-08) Ahmed, Ibrahim Mohamed
    The insurance industry in Somalia operates within a unique economic and social context, facing challenges and opportunities distinct from those in other regions. Understanding the strategic factors that drive organizational performance within this sector is crucial for enhancing efficiency, profitability, and sustainability. The study aimed to identify the strategic determinants affecting organizational performance among insurance companies in Somalia. Specifically, it sought to achieve the following objectives: to investigate how technological factors impact the performance of insurance companies in Somalia; to explore the effect of external environmental factors on these companies' performance; to assess the influence of government regulations on organizational performance; and to examine how different leadership styles affect organizational performance within the insurance sector in Somalia. The research incorporated theoretical frameworks such as Diffusion of Innovation, Open System Theory, and Transformational Leadership Styles Theory. The study focused on five insurance firms: Takaful Insurance of Africa, Umma Insurance Brokers, Amana Insurance, Baraka Insurance, and Som-Takaful Insurance, employing a descriptive research approach. Data collection involved 73 participants, including department heads, CEOs, and their assistants. Due to the small sample size, a census approach was used, with standardized questionnaires distributed to the selected individuals. Quantitative data analysis was performed using the Statistical Package for Social Sciences (SPSS), employing descriptive statistical methods such as frequency distribution tables and percentages. The study also utilized correlation and multiple regression analyses to explore the relationships among variables and the impact of strategic factors on organizational performance. To determine the significance of the model, F-tests and Analysis of Variance (ANOVA) were conducted with a 95 percent confidence level. The research adhered to ethical standards and concluded that several factors have a significant impact on the organizational performance of insurance companies in Somalia. Technological factors (β1 = 0.309, P = 0.005) positively impact effectiveness and efficiency. The external environment (β2 = 0.097, P = 0.003) affects performance, showing that adaptability to market trends and economic factors enhances outcomes. Government policies (β3 = 0.278, P = 0.008) are crucial, with favorable regulations improving operational effectiveness. Lastly, leadership styles (β4 = 0.210, P = .001) are key drivers, with effective leadership practices enhancing performance. These findings highlight the importance of technology, adaptability, supportive policies, and leadership in driving success. Based on findings, the study therefore concluded that external environmental factors, government policies, and leadership styles significantly influence organizational performance in Somalia's insurance sector. The study hence recommended that insurance companies in Somalia should prioritize continuous technological adoption, enhance adaptability to external factors, strengthen compliance with government policies, and foster effective leadership practices to improve organizational performance.
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    Influence of Strategic Planning on The Performance of Microfinance Institutions in Kenya. A Survey of Selected Microfinance Institutions in Kitui County
    (KeMU, 2024-08) NYAMAI, MAIMBU
    Performance is a critical measure of an organization's effectiveness, efficiency, and ability to achieve its goals, directly impacting its sustainability and growth. The performance of microfinance institutions (MFIs) in Kenya, remains a critical concern given their vital role in promoting financial inclusion and economic growth. Despite various initiatives and strategic efforts, many MFIs continue to exhibit suboptimal performance, highlighting the need to analyze specific performance metrics such as loan repayment rates, portfolio quality, operational efficiency, and client outreach. In this case the current study sought to establish the influence of strategic planning on performance of microfinance institutions (MFIs) in Kitui County. This study delved specifically into four objectives that focused on influence of organization policy, technology, crisis management, and financial management and the link they have with performance of MFIs in Kitui County. The study was guided by the following key theories; Stewardship theory, Technology diffusion theory, the theory of Reasoned Action and the Agency theory. To conduct the study, the research design adopted was a descriptive design with a target population of 175 mangers serving in seven MFIs in Kitui County. To obtain an appropriate sample size of 122 respondents for the study a stratified sampling technique was used. Questionnaire were administered electronically and also in person in collection of primary data whereas secondary data was collected from the financial statements and records of the organizations. Analysis on the data gathered was done through SPSS where descriptive analysis and inferential analysis were used. Additionally, responses from qualitative data were analyzed thematically through content analysis. Findings revealed a beta coefficient of 0.309 and a p-value of 0.007 between organizational policy and performance, a beta coefficient of 0.552 and a p-value of 0.001 between financial management and performance, additionally results showed a beta coefficient of 0.048 and p-value of 0.023 between technology and performance. Lastly results showed a beta coefficient of 3.312 and a p-value of 0.003 between crisis management and performance of MFIs. Conclusions for the study were that organizational policy, technology, financial management and crisis management positively and significantly influenced performance of MFIs in Kitui county. The study recommended the alignment of the organization's policy with the strategic plan through clear policies on ethical practices, leadership practices, and decision-making structure. The study also recommends the audit of the existing technology infrastructure among the MFIs to align them with the strategic plans so that they can enhance decision-making, provide information security, and the automation of practices to enhance organization performance. The MFIs mangers should come up with comprehensive practices on crisis management that can pre-empt, respond to as well and accommodate crises to mitigate the effects of the crisis as well as take advantage of the opportunity presented by the crisis. Finally, MFIs managers can align their financial management plan with the organization's strategic plan through budgeting, the use of cash flows to support strategic planning, and ultimately the performance of the MFIs.