Browsing School of Business and Economics by Author "Mbebe, James"
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ANALYSIS OF FACTORS INFLUENCING BANKS’ CUSTOMER LOYALTY: CASE OF COMMERCIAL BANKS IN NAIROBI CBD, KENYA
Kibui, Priscila Nyawira; Muriithi, Simon; Mbebe, James (International Academic Journal of Human Resource and Business Administration, 2020-09)Customer loyalty has been one of the top tools for a successful business. This study aimed to establish the factors that influence customer loyalty with reference to the case study of commercial banks in Kenya. This study ... -
EFFECT OF BANCASSURANCE ON PERFORMANCE OF INSURANCE COMPANIES IN KENYA
Njeru, Jane Njoki; Mbebe, James; Munga, Jane (International Academic Journal of Human Resource and Business Administration (IAJHRBA), 2019-09)The most significant changes in the economic services segment have been growth of bancassurance which denotes supply of insurance products through effective process of banking channels. With the liberalization of the ... -
The Effect Of Leadership Style, Determination Of Strategic Change On Implementation In Telecommunication Companies In Kenya
Yusuf Mohamed Ahmed,; Mbebe, James; Dr. Wilson, Muema (International Journal of Scientific and Research Publications,, 2020-08)- The telecommunication companies over the globe are growing very fast and this has been attributed to the strategic planning and implementation of growth strategies. Despite the industry experiencing a boom in the ... -
EFFECT OF ORGANIZATIONAL LEADERSHIP ON IMPLEMENTATION OF PERFORMANCE CONTRACTING STRATEGY AMONG SELECTED COUNTY GOVERNMENTS OF KENYA
Masetu., Daniel Mishael; Mbebe, James; Nzioki., Susan (International Academic Journal of Human Resource and Business Administration, 2021-05)The goal of the performance contracts strategy is to increase service quality, enhance resource usage efficiency and institutionalize a performance-oriented culture in the public service. However, having a strategy ... -
Factors influencing gender disparities in the recruitment of executive officers: a case in Kisii county government, Kenya
Momanyi, Rael Kwamboka; Kirimi, Eunice; Mbebe, James (International Academic Journal of Social Sciences and Education, 2019-10)This study intends to study the factors influencing gender disparity in executive positions in KCG. To achieve this, the study will be guided by two objectives which include; determining social-cultural factors affecting ...