Effects of Organizational Learning on Business Performance: A Case Study of Geomatic Engineering Firms in Seychelles

Abstract

From a strategic standpoint, knowledge is an essential resource in the firm; thus, via continual learning, the corporation should prioritise producing, instituting, and integrating knowledge as the most significant organizational capability. As a result, the purpose of this research was to investigate the effects of organisational learning on business performance in Seychelles geomatic engineering businesses. The study sought to determine the impact of information acquisition, knowledge invention, communication efficacy, and organizational memory on company success. The research employed a descriptive study design. The research included 60 managers from Seychelles geomatic engineering businesses. To ensure that all managers were included in the sample, census sampling was used. The chosen participants gave data for the research by completing questionnaires that were presented to them in person by the researcher. Since the data was solely quantitative, it was examined using both inferential and descriptive statistics. The study's findings were provided in both tabular and narrative formats. Knowledge acquisition revealed a significant effect on business performance. Knowledge innovation revealed a significant effect on business performance. Communication effectiveness revealed a significant effect on business performance. Organizational memory revealed a significant effect on business performance. The study concluded that knowledge acquisition, knowledge innovation, communication effectiveness, and organization memory significantly affect the business performance of geomatic engineering firms in Seychelles. The research advised companies to invest in organizational knowledge acquisition by hiring talented staff, improving infrastructure like information management to aid in the enhancement of organizational memory, and inspiring innovativeness in developing innovative approaches of tackling problems, novel products, and services within the organisation. Lastly, the research suggested that suitable organizational communication channels be established to aid in enhancing communication efficacy in businesses, which would eventually result in enhanced company performance