Browsing School of Business and Economics by Subject "Service delivery"
Now showing items 1-2 of 2
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EFFECT OF PROCESS INNOVATION STRATEGIES ON PERFORMANCE OF TIER ONE COMMERCIAL BANKS IN KENYA
(International Academic Journal of Innovation, Leadership and Entrepreneurship (IAJILE), 2021-07)The Kenyan banking industry is experiencing very stiff competition with banks outdoing each other from the front end of products, service delivery, and employees’ retention amongst other fronts. In Kenya, Tier One ... -
Influence of Strategic Resource Allocation by Laikipia County Government on Service Delivery in Level 3 and 4 Public Health Facilities
(Journal of Business and Strategic Management, 2021-09)Purpose: The purpose of the study was to examine the influence strategic resource allocation by Laikipia county government on service delivery in level 3 and 4 public health facilities. Methodology: The target population ...