Browsing Journal Articles by Author "Juma, Winfridah Nafula"
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Effect of Employee Engagement on the Operational Efficiency of Water Service Providers in Meru County, Kenya
Juma, Winfridah Nafula; Moguche, Abel; Kanyiri, Adel (EPRA International Journal of Economics, Business and Management Studies, 2022-10)Operation efficiency is critical for the smooth running and sustainability of water utilities. Employee engagement is integral to the operational efficiency of non-profit organizations in Kenya, including water service ...