| dc.description.abstract | The vast majority of firms adopt a complete collection of enterprise resource planning tools
and tailor them to their specific operations practices. Despite all of this and ongoing evaluation
of the embraced ERP suite, realizing an effective ERP deployment is challenging due to the
system's size and complexity. Additionally, failures when it comes to the implementation of
ERP have usually been attributed to lack of or inadequate user involvement in the entire
process. Using a descriptive research design, the study took place at currently the United
Nations Human Settlements Programme in Nairobi, and a sample size of 70 participants was
chosen using stratified proportionate sampling. Primary sources with a focus on the drop and
pick process provided the data for the study, which was ultimately given to participants via
standardized questionnaires. Inferential analysis was used to approximate the predictive model
after quantitative analysis provided descriptive statistics. Figures and tables were used to
present the results, and narrative analysis from data analysed using SPSS tools. In accordance
with the study's findings, it was concluded that there exists a positive and significant
relationship between users' functional requirements activities and ERP implementation, as well
as positive and significant relationships between users' presentation requirement activities and
ERP implementation, significant moderate relationships between users' quality assurance
activities and ERP implementation, and significant moderate relationships between users'
project management activities and ERP implementation. The study suggests that these entities
adopt an ERP framework through establishing users' functional requirements operations policy
pronunciation of the role of top management involvement, looking over its business process
regulations to take into account different system implementation procedures and related
documents, evaluating its current quality assurance operations by Customers in order to meet
the planned ERP system demand of the provider, and acquiring and retaining the ERP systems. | en_US |
