Banking industry in Kenya experience a very stiff completion which sees banks outdoing each other in terms of end products, employee’s retention, their service delivery among other products. When it comes to new technologies ...

Organizations have come to the realization of the important role played by employees in creating and sustaining competitive advantage and in that regard, strive to maintain a committed workforce. The research sought to ...

Banking industry is section of financial sector. Its role in economy development cannot be overemphasized. Globally, it facilitates financial intermediation process. In Africa however, the commercial banks have been ...

Competitive strategies are critical in the bank’s financial performance. The banks that have effective competitive strategy are likely to achieve better competitiveness in terms of financial and non-financial performance. ...