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Adopting SERVQUAL Model in Improving Digital Institutional Repository Information Services to Postgraduate Students at Universities in Meru County
(KeMU, 2023-09)
Service delivery in digital institutional repositories among university libraries has
continued to demand multi-skilled workforce, competent and responsive employees who
listen to customer’s needs. This implicates directly ...
The Role of Information Literacy in the Utilization of E-Resources by Postgraduate Students in Faith-Based Universities in Nairobi County, Kenya
(KeMU, 2023-09)
The need for postgraduate students to be well equipped with information, has resulted to the acquisition of e-resources by university libraries. Furthermore, Kenyan university libraries, have implemented information literacy ...
Adopting Attention Interest Desire Action (Aida) Model in Enhancing Electronic Resource Utilization among Postgraduate Students at Universities in Meru County, Kenya
(KeMU, 2024-09)
Electronic resources are revolutionizing global education by providing postgraduate
students with swift access to information, powerful search capabilities, and seamless
citation of scholarly works. These digital tools ...