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Influence of Customer Relationship Management Dimensions on Performance of Classified Accommodation Facilities in Kenya
(IOSR Journal of Business and Management (IOSR-JBM), 2019-06-22)
Although implementation of CRM has the potential to improve organizational performance, this is not well established in the hospitality industry in Kenya where the performance in the sector is requires key attention. There ...
Moderating Role of Organizational Size on the Influence of Customer Orientation on Performance of Classified Accommodation Facilities in the Coast Region of Kenya.
(IOSR Journal of Business and Management (IOSR-JBM), 2019-07-02)
The main motivation of this study was the limited research studies on the relationship between CRM dimensions and accommodation facilities performance and the need to establish how the classified accommodation facilities ...
THE INFLUENCE OF CREDIT HANDLING ON SAVINGS MOBILIZATION IN CO-OPERATIVES IN NYAMIRA COUNTY
(International Academic Journal of Economics and Finance (IAJEF), 2017-08-11)
The purpose of the research was credit handling and savings mobilization in co-operatives in Nyamira County. It was conducted using descriptive research design among co-operative members in savings and credit co-operatives. ...
Influence of Performance Appraisal on Organizational Performance of Textile and Apparels Firms in Nairobi County
(Journal of Management and Business Administration, 2021)
A firm’s performance can provide a general picture on how the firm is doing in terms of product quality,
market share and profit relative to other firms in the same industry. A number of parameters such as
customer ...
Effect of mobile phone technology on performance of micro and small-scale enterprises in Kakamega County
(Business Administration and Management Research Journal,, 2021)
The evolution of mobile phone technology and its facilities has led to economic growth and development as many people can now access financial services. Previously the financial institutions had ignored the people in remote ...
ANTECEDENTS OF ENTREPRENEURSHIP AND PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN FITNESS SECTOR IN NAIROBI COUNTY
(International Journal of Economics, Commerce and Management, 2021-09)
This study sought to establish antecedents of entrepreneurship and their effects on performance of SMEs in fitness sector in Nairobi County. The predictor variables were entrepreneurial training, networking, technology ...