Browsing Journal Articles by Author "Maore, S. K."
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Influence Of Customer Service Strategies On Organizational Performance Among Private Universities In Kenya
KURIA PURITY WANGUI; Maore, S. K.; Munga, J. J. (The Strategic Journal of Business & Change Management, 2021-11)This study determined the effect of customer service strategies on the privately-owned universities’ organizational performance in Kenya. The research based its argument on these theories: Customer Service, Assimilation, ...