| dc.description.abstract | The study took place at Juba teaching and referral hospital. The study used a case study
approach. The aim of the study was to establish the influence of electronic health records
systems adoption on the performance of healthcare providers in public health facilities.
Specifically, the study examined how system quality, record quality, service quality, and
knowledge quality affected the performance of healthcare providers in public health facilities
at Juba Teaching Hospital. Descriptive research design was used to determine the influence
of electronic health records systems adoption on the performance of healthcare providers.
The study population comprised of 226 health workers working in Juba county public health
facilities, including the hospital administrators, pharmacists, technologists, doctors, clinical
officers, and nurses. A sample of 145 health workers was used for this study. The study
employed the simple random sampling technique, where all the elements had equal chances
of being chosen. A structured questionnaire was used in collecting primary data for this
study. The secondary data was realized from books, journals and previous studies done. The
study employed the use of a quantitative approach to fulfill its purpose. Furthermore, Pearson
correlations were used to assess the strength of the association between the study variables.
Finally, multiple regressions were run to find out the collective predictive power of the
independent factors on the dependent variables. The study found and concluded that at the
significance level of 95%, the study concludes that service quality and knowledge quality
were significant factors in influencing the performance of healthcare providers at Juba
Teaching and Referral Hospital. Further, the study concludes that system quality and record
quality were insignificant determinants of the performance of healthcare providers at Juba
Teaching and Referral Hospital. The study also concludes that the knowledge quality was the
most significant factor in the performance of healthcare providers at Juba Teaching and
Referral Hospital; followed by service quality. The study recommends that in promoting
system quality; the EHR system should be reliable, secure, and easy to use. It should be able
to handle large volumes of data without crashing or causing delays. The system should also
have proper backup and disaster recovery mechanisms to ensure data is not lost in case of a
system failure. The study recommends that in promoting record quality; EHR systems should
ensure that the quality of the patient record is maintained. The system should be able to
capture complete and accurate patient information, including medical history, medications,
allergies, and other relevant details. The system should also be able to update the record in
real-time to ensure that the information is always up to date. The study recommends that in
promoting service quality; the vendor should provide training and support to healthcare
providers to ensure they are proficient in using the system. The vendor should also have a
responsive support team to address any issues that may arise promptly. The study
recommends that in promoting knowledge quality; EHR systems should have a user-friendly
interface that enables healthcare providers to access patient information easily. | en_US |
