The Kenya coffee sector is dominated by small-scale production with smallholder farmers controlling over seventy five percent of land under production. In July 2021, the number of coffee sales in Kenya was recorded at ...

Access to credit from financial institutions for the purpose of financing state-regulated micro-enterprises in Kenya has been largely based on personal judgement, resulting in a lack of available credit from banks and ...

Customer satisfaction is an important indicator of an organization's performance. Customer satisfaction with financial institution’s products, services, and procedures is crucial because performance is central to strategic ...

Over the years, employee turnover has persistently continued to be a major concern in most State corporations in Kenya. Despite numerous research on employee retention strategies, state corporations have been experiencing ...

Financial institutions predominantly rely on marketing strategies to expand their markets and retain their present customers. In banks performance specifically, customer retention is observed through brand loyalty which ...

The study of organizational effectiveness is given a lot of attention in business. The phenomena, however, is complex and has several dimensions. Execution might be described as a company's competence to produce beneficial ...