Browsing Doctor of Philosophy in Business Administration and Management by Title
Now showing items 6-25 of 52
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Debt Collection Strategy, Industry Rivalry and Customer Satisfaction in Financial Institutions in Somalia
(KeMU, 2023-08)Customer satisfaction is an important indicator of an organization's performance. Customer satisfaction with financial institution’s products, services, and procedures is crucial because performance is central to strategic ... -
Determinants of Uptake of Mortgage Financing for home ownership in Kenya
(kemu, 2022-09)Since mortgage financing is a valuable method of funding real estate investment, inadequate housing and the proliferation of slums in cities remain a crucial developmental issue that countries continue to contend with in ... -
Distribution Models and Performance of Private Health Insurance Sector in Kenya
(European Journal of Business and Strategic Management (EJBSM), 2020)Purpose: Health insurance firms continue to compete for the same client base without registering any significant improvement in either penetration levels or performance. This study sought to establish the influence ... -
Effect of Corporate Governance on the Determinants of Financial Sustainability of Community Conservancies in Northern Kenya
(KeMU, 2022-10)Financial sustainability is critical to the survival and growth of organizations all around the world. Community conservancies in Kenya struggle to survive and grow financially. The main objective of the study was to ... -
Effects of Financial Literacy Delivery Channels and Central Bank Regulations on Financial Inclusion of Commercial Banks in Kenya
(KeMU, 2022-09)Kenya features a high financial services availability and accessibility. However, the usage of those services is low and remains a challenge for the full-service banks who are the suppliers and the main players for ... -
Effects of Regulatory Reforms on Security Market Returns: Evidence from Nairobi Securities Exchange
(2014-04)Capital markets are key to the economic development of any economy. Most governments have invested immensely on the capital markets through regulation to ensure that the investors are protected and making the market more ... -
Effects of Situational Factors and Packaging Characteristics on the Outcome of Purchase Behavior in Kenyan Supermarkets
(2014-06)Previous studies on shopping behavior have paid considerable attention to the effect of situational factors in explaining the outcome of consumer's buying behavior in the supermarkets. Other studies have limited the ... -
Factors of Production, County Government Policies and Financial Growth of Commercial Real Estate Investment in Machakos County, Kenya
(KeMU, 2022-10)There has been a slow growth in the commercial real estates in Kenya as compared to the demand of the houses. Demand for housing units continues to outstrip the supply; and property developers in Kenya have in the recent ... -
Firm Characteristics and Performance of Private Health Insurance Sector in Kenya
(Journal of Business and Strategic Management (JBSM), 2020)Purpose: This study sought to establish the influence of firms’ characteristics as determinants of transient advantage on performance. Specifically, the study looked at the influence of firm age and firm size on the ... -
Forensic Accounting and Fraud Control in County Governments in Kenya: Evidence from Counties in Mt. Kenya Region
(KeMU, 2020-11)In the 21st century fraud is becoming an issue that top management of many organizations is struggling to control. Globally most companies do not admit they are vulnerable to fraud. Studies have shown that fraud can occur ... -
Implementing Business Strategy: A Critical Analysis on the Role of Strategic Communication among Parastatals in Kenya
(KeMU, 2018-02)A review of literature indicates that strategy implementation is an important component of strategic management process. There still exists a high failure rate in the implementation of business strategy as a result of the ... -
Influence of Children Savings Accounts Attributes on Brand Loyalty among Commercial Banks in Kenya: Mediating Role of Savings Culture
(KeMU, 2023-08)Financial institutions predominantly rely on marketing strategies to expand their markets and retain their present customers. In banks performance specifically, customer retention is observed through brand loyalty which ... -
Influence of Customer Relationship Management Dimensions on Performance of Classified Accommodation Facilities in Coast Region of Kenya
(KeMU, 2020-11)Customer Relationship Management (CRM) is an expanded domain of Relationship Marketing with an information technology component which enables a firm to manage its customers' data with an aim of improving the firm-customer ... -
Influence of Financial Advisory Services on Access to Credit by Micro Enterprises in the Formal Sector in Kenya
(KeMU, 2023-08)Access to credit from financial institutions for the purpose of financing state-regulated micro-enterprises in Kenya has been largely based on personal judgement, resulting in a lack of available credit from banks and ... -
The Influence of Green Bonds on Financial Performance of Banks and Investment Firms Listed In the Nairobi Securities Exchange in Kenya
(KeMU, 2022-09)In the recent years, a high number of firms listed within the Nairobi Securities exchange have registered a decline within the firm’s financial performance. This has resulted to financial difficulties which is contrary to ... -
Influence of Knowledge Centered Culture on Organizational Agility: The Mediating Role of Tacit Knowledge Sharing Members of National Hospital Insurance Fund
(KeMU, 2020-11)Dynamics as well as uncertainty in operation of organizations for future success requires strategy formulation and implementation of organizational objectives which brings about the understanding of the organizational ... -
Influence of Knowledge Management Process on Performance of Financial Institutions in Mogadishu, Somalia
(KeMU, 2023-09)The study of organizational effectiveness is given a lot of attention in business. The phenomena, however, is complex and has several dimensions. Execution might be described as a company's competence to produce beneficial ... -
Influence of Managerial Cognition on Firm Performance of Textile and Leather Firms in Kenya: Moderating Role of Competitive Dynamics
(KeMU, 2022-06)There continues to be growing interest in the organizational performance. This has led organizations to make great efforts to attain satisfactory performance in order to satisfy the needs of their stakeholders. In Kenya, ... -
Influence of Marketing Strategies and Stakeholder’s Engagement on Sales Growth of Coffee Export in Kenya
(KeMU, 2023-09)The Kenya coffee sector is dominated by small-scale production with smallholder farmers controlling over seventy five percent of land under production. In July 2021, the number of coffee sales in Kenya was recorded at ... -
Influence of Strategic Human Resource Practices on Public Service Delivery of Huduma Centres in Kenya
(KeMU, 2021-09)Huduma Centre innovation in Kenya was as a result of public service delivery inefficiency that brought about corruption and was time consuming and expensive. The study examined whether Huduma Centres are a success in ...
