| dc.description.abstract | By ensuring that students have the knowledge and abilities needed to develop and
enhance the economy of governments and nations, education helps students assume
roles in society. The growing phenomenon of student mobility is connected with
globalization and internationalization processes and internationalization. The country
has observed a sizable proportion of government and privately funded students opting
to transfer from one university to another, despite CUE's attempts to integrate
curriculum and the KUCCPS placement method in all universities. This kind of student
movement seems to indicate that the culture has hidden preferences on which
universities to attend. As the study's target, Nairobi County in Kenya, this demands
crucial criteria for mobility amongst pupils. This research was driven by the subsequent
specific objectives done in private universities in Nairobi County, Kenya: to analyze
the effect of customer care services on student mobility; to determine whether student
engagement influences students’ choice of mobility; to investigate whether the quality
of learning is a cause of student mobility; to establish the relationship between students’
economic status and mobility and, to find out the relationship between the course
completion time and student mobility. The study too pursued to assess the impact of
government policies on students’ mobility in private universities in Nairobi County,
Kenya. This study employed a descriptive quantitative survey design. This study
targeted 26 registered private universities (including private university constituents
where mobility rate records are too high) in Nairobi County, Kenya. The research
sample size was 180 private university students and nine registrars. Quantitative data
was analyzed using Statistical Package for Social Sciences (SPSS) version 22.0.
Descriptive analysis, inferential statistics, and regression analysis were used to analyze
the findings. Descriptive statistics such as mean scores, percentages, and standard
deviation were computed appropriately. Binary logistic regression analysis was used to
establish the extent of the effect on the dependent variables of independent variables.
This study found that economic status does not influence student mobility in private
universities in Nairobi County, Kenya. The mobility of students in Nairobi County,
Kenya is greatly influenced by customer care services, student engagement, quality of
learning and course completion times, This study suggests that government
organizations, including the Ministry of Education (MOE), Kenya University and
Colleges Placement Service (KUCCPS), Commission for University Education (CUE),
and Higher Education Loans Board (HELB), review the current learning policies in
institutions of higher learning and integrate systematic measures to control the alarming
cases of student mobility. To attract potential students to their individual universities,
the marketing divisions of the target-area universities should make more investments
in customer support services. Private universities should make deliberate efforts in
ensuring that there is an improvement in course completion time of their courses.
Private universities should invest in their respective infrastructure that is meant to
ensure superior learning possibilities. | en_US |
