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PATIENT SATISFACTION WITH EMERGENCY CARE SERVICES ACCESSED AT SELECTED HEALTH FACILITIES IN NAIROBI CITY COUNTY: PATIENTS’ PERSPECTIVE
(JournalofHealth,Medicine andNursing, 2019)
Purpose:The main aim of the study was to study the factors influencing patient satisfaction with emergency care services accessed at selected health facilities in Nairobi City County.Methodology:In this study, descriptiv ...
Patient Perceptions on Primary Health Care (PHC) Nurses and Its Impact on Services Delivery at County Level, Machakos, Kenya
(Central African Journal of Public Health, 2019-01)
Background: Patient perceptions on services delivered by nurses are crucial when assessing the quality of health
services. These are most attributable to their knowledge, competent skills and other personal characteristics. ...
Effects of Perceived Image of NHIF Outpatient Facilities on Utilization of Primary Care Services by Private University Employees in Nairobi County
(International Journal of professional Practice (IJPP), 2019-01)
The NHIF is a mandatory health insurance fund covering public and private formal sector workers and their dependents as the main health insurer in Kenya. NHIF has embarked on an ambitious reform program intended to convert ...