Browsing School of Business and Economics by Author "Mutegi, Faith Mwende"

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    • Employee Training and Public Service Delivery of Huduma Centres in Kenya 

      Mutegi, Faith Mwende; Nzioki, Susan; King’oriah, George (The International Journal of Business & Management, 2021-08)
      The study examined whether Huduma centres are a success in eliminating corruption, petty bureaucracy and inefficiency in delivery of services in the public sector. The study sought to establish influence of employee ...

    • Organisational Culture and Public Service Delivery of Huduma Centres in Kenya 

      Mutegi, Faith Mwende; Nzioki, Susan; King’oriah, George (The International Journal of Business & Management, 2021-09)
      In Kenya, Huduma centres was established as a result of inefficient public service delivery, which led to corruption and was both time consuming and costly. The study assessed the impact of organizational culture on ...