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Influence of Customer Service Strategies on Organisational Performance among Private Universities in Kenya
(kemu, 2023-06)
Organizational performance is the extent to which the firm realizes its goals within a given period of time. Customer service strategies are very important for any organization that would like to improve its organizational ...
Influence of Strategic Leadership Practices on Organizational Performance: Survey of Selected Commercial Based Parastatals in Kenya
(KeMU, 2023-07)
The commercial parastatals are allowed by the constitution to charge for various services
and goods provided to the public but at a reasonable price so as to fund the government
operations. That notwithstanding, the ...
Effect of Customer Satisfaction on Organizational Performance of Lodges within Lewa Wildlife Conservancy
(KeMU, 2023-08)
Kenya is a well-known tourist destination in Africa and the government has launched
several initiatives to boost tourism. Hotels are a vital aspect of tourism in the country
and maintaining high levels of customer ...
Influence of Strategic Leadership Practices on Organizational Performance
(KeMU, 2023-05)
The commercial parastatals are allowed by the constitution to charge for various services
and goods provided to the public but at a reasonable price so as to fund the government
operations. That notwithstanding, the ...