Browsing School of Medicine and Health Sciences by Author "Mbangua, Robert Kariuki"
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Factors Influencing Delivery of Quality Health Care in Kasarani Sub County
Mbangua, Robert Kariuki; Dr. Caroline, Kawila; Dr. Muthoni, Mwangi (Journal of Medicine, Nursing & Public Health,, 2021-08)Quality in health service delivery is key in ensuring patient satisfaction since delivering quality service has a direct influence on the customer satisfaction and management outcome. An assessment done in 2019 using Kenya ...