The performance of the private health insurance sector in Kenya has continued to be below expectation with most of the companies reporting losses. Health insurance firms continue to compete for the same client base without ...

Customer Relationship Management (CRM) is an expanded domain of Relationship Marketing with an information technology component which enables a firm to manage its customers' data with an aim of improving the firm-customer ...

Research in entrepreneurship education is dynamic owing to the fact that it has a myriad of dimensions and faces. However, learning theories like social cognitive theories have not gained noteworthy or increased attention ...

Health systems do not always respond to legitimate non-medical needs and expectations of the patients attending for services. Responsiveness to peoples’ legitimate expectations in health systems is one of the goals of ...

The dynamism of growing competition and the environmental organisations have to work together to win customers’ attention. Insurance is a quality dependent service where the service and the service provider are inseparable, ...

Upland rice contributes substantially to food and nutritional security in many African countries. Introduction of NERICA cultivars was meant to boost the production and hence area under upland rice. Factors such as poor ...

Digital learning integration (DLI) in schools has positive implications for the education systems. DLI programme was rolled out in Meru County alongside other 46 counties in Kenya in 2016 after several postponements. ...

The recent occurrence of radicalization as an ideological process involving socialization of individuals or groups and mostly youths to participate in non-state violent activities for political or other reasons had ...

Given the highly competitive banking sector, banks must design, adopt and successfully implement superior strategies. Successful implementation of strategies remains a challenging task to organizations. While empirical ...

The study proposition was that Islamization of Igembe people had taken place largely due to miraa trade but no research had so far been undertaken in religious studies perspectives to address the issue. The four objectives ...