School of Business and Economics

Influence of Recruitment on the Organizational Performance of Microfinance Institutions in Nairobi County, Kenya

2026-04-13T16:29:03Z

Influence of Recruitment on the Organizational Performance of Microfinance Institutions in Nairobi County, Kenya Mueni, Aaron Sharon; Nzioki, Susan; Miluwi, Joshua This study examined the influence of recruitment on the organizational performance of Microfinance Institutions (MFIs) in Nairobi County. The key objective was to determine how recruitment practices impact performance outcomes. A correlational research design was adopted, targeting 247 Human Resource Managers and their assistants across 10 MFIs. Using Taro Yamane’s formula at a 5% error margin, a sample size of 153 respondents was selected through stratified random sampling. Data was collected using structured questionnaires and analyzed using both descriptive and inferential statistics. Regression analysis revealed that recruitment significantly influences organizational performance, with an R-squared value of 0.583, F-statistic of 206.631, and a p-value of 0.000, indicating that recruitment explains 58.3% of the variation in performance. The B= 0.763 (p = 0.000), confirming a strong and positive influence. The study concluded that effective recruitment characterized by clear screening criteria, fair shortlisting, comprehensive reference checks, and structured interviews significantly enhances MFI performance. It is recommended that MFIs adopt standardized and inclusive recruitment policies, ensure all panel feedback is considered, and strengthen reference checks. Policy frameworks should be developed to enforce transparent and merit-based hiring to sustain institutional growth and competitiveness in the financial sector.

Organizational restructuring and organizational performance of selected commercial based Parastatals in Kenya.

2026-04-13T16:06:12Z

Organizational restructuring and organizational performance of selected commercial based Parastatals in Kenya. Mohamed, Eynash; Munga, Jane; Kithinji, Moses This study examined the effect of organizational restructuring on the organizational performance of selected commercial-based parastatals in Kenya. Guided by the Contingency Theory, the study utilized a quantitative approach, collecting primary data from 85 senior management, 265 middle management, and 850 operational staff across ten commercial parastatals with the largest net profits in FY2022/2023. Stratified random sampling ensured the representativeness of the sample, while structured questionnaires captured data relevant to the research objectives. The findings revealed that organizational restructuring positively influences performance by streamlining roles, enhancing decision-making, and improving operational efficiency. The regression analysis showed strong relationships between organizational restructuring and performance. The study's contributions include insights into the synergistic effects of strategic change interventions and actionable recommendations for parastatal managers and policymakers. Limitations include the study's focus on commercial parastatals in Kenya, reliance on cross-sectional data, and self- reported responses, which were mitigated through rigorous methodological designs and diagnostics. The study recommended longitudinal research to assess the long-term impacts of these interventions, comparative studies across sectors, and further exploration of moderating factors such as organizational culture and external dynamics. The findings provide valuable guidance for enhancing organizational performance through well-planned and executed strategic interventions.

Influence of Training on Employee Performance in Deposit-Taking Savings and Credit Cooperative Societies in Nairobi County, Kenya

2026-04-13T15:59:18Z

Influence of Training on Employee Performance in Deposit-Taking Savings and Credit Cooperative Societies in Nairobi County, Kenya Dalacha, Fardhowsa Mohamad; Nzioki, Susan; Munga, Jane The purpose of this study was to examine the influence of training on employee performance in Deposit-Taking Savings and Credit Cooperative Societies (DT-SACCOs) in Nairobi County. The study aimed to determine how training initiatives impact employee skills, efficiency, and overall organizational outcomes. A descriptive research design was adopted, targeting 87 DT- SACCOs with 380 human resource employees as the unit of observation. Using Taro Yamane’s formula, 169 HR officers were randomly sampled, while 10 HR managers were purposively selected, resulting in a sample size of 179 participants. Data were collected through questionnaires and interviews, with triangulation applied to enhance validity. Descriptive statistics summarized the data, while regression analysis tested the relationship between training and performance. The findings revealed a strong positive relationship (R = 0.705) where training accounted for 49.7% of the variation in employee performance (p < 0.01). The study concluded that structured training significantly enhances employee competence, task efficiency, and service delivery. It recommended implementing comprehensive onboarding programs, continuous professional development, and tailored skill-building initiatives to sustain high performance levels in DT-SACCOs.

Influence of Competitive Strategy on Service Delivery of Petroleum Firms In Nairobi County, Kenya

2026-04-13T15:46:04Z

Influence of Competitive Strategy on Service Delivery of Petroleum Firms In Nairobi County, Kenya Hassan, Nasro Abduhakim; Kihara, Peter; Muema, Wilson Petroleum firms in Kenya operate within a competitive, volatile environment shaped by price fluctuations, infrastructural gaps, and regulatory changes. This study investigated the effect of competitive strategy on service delivery among petroleum firms in Nairobi County. Using a descriptive cross-sectional survey design, the study integrated both qualitative and quantitative methods. From a target population of 324 service stations, 125 managers were selected through stratified random sampling. Data were collected using semi-structured questionnaires and analyzed with SPSS version 28, employing descriptive statistics and regression analysis. Results revealed a positive and statistically significant relationship between competitive strategy and service delivery (β = 0.717, p = 0.000). Key strategic drivers included service innovation, technology adoption, and employee satisfaction. The study concluded that firms prioritizing competitive strategies experience improved service quality and responsiveness. It recommends continuous investment in technological advancement, customer-focused initiatives, and strategic partnerships to enhance service performance in the petroleum sector.

Contribution of Kenya's Peacekeeping operation in Somalia in Advancing Kenya's National Interest

2026-04-13T15:13:42Z

Contribution of Kenya's Peacekeeping operation in Somalia in Advancing Kenya's National Interest Muhati, Mayabi. Kerry Kenya’s peacekeeping operations in Somalia aim to strengthen national security, promote regional stability, and enhance geopolitical influence, yet face challenges such as security threats, economic pressures, humanitarian concerns, and fluctuating public support. This study examined the influence of Kenya’s peacekeeping mission on achieving national interests, focusing on military engagement, diplomatic alliances, capacity building of Somalia’s security forces, and refugee management. Guided by Realism, Liberal Institutionalism, Constructivism, and Rational Choice Theory, the research employed a mixed-methods design, collecting data from 171 purposively sampled stakeholders, including defense officials, AMISOM personnel, diplomats, counterterrorism experts, and affected civilians. Data were gathered through structured questionnaires and semi-structured interviews, with validity ensured via expert review and reliability confirmed using Cronbach’s alpha. Quantitative analysis employed descriptive and regression statistics in SPSS, while qualitative data underwent thematic analysis. Findings reveal that Kenya’s peacekeeping operations significantly advance national interests, with capacity building having the strongest impact, followed by military engagement, diplomatic alliances, and refugee management, all statistically significant. The study concludes that Kenya’s military presence enhances security, diplomatic alliances strengthen regional leadership, and capacity building in Somalia promotes stability. Effective refugee management is critical for minimizing cross-border threats. Recommendations include sustaining military operations, investing in Somali security capacity, enhancing border control, strengthening diplomatic partnerships, and promoting public awareness for transparency and stakeholder engagement.

Influence of Resource Availability on Performance of County Government of Tharaka Nithi

2026-04-13T13:55:33Z

Influence of Resource Availability on Performance of County Government of Tharaka Nithi Njagi, Sheilla Kawira; Munga, Jane; Mbebe, James The availability of resources plays a critical role in shaping the performance of county governments, directly impacting their ability to execute projects and deliver public services effectively. Understanding how resource availability influences overall performance is essential for driving improvements in service delivery and project outcomes. Despite the importance of resource management, there is often a gap in optimizing the use of available resources, leading to missed opportunities for enhanced efficiency and effectiveness. This paper sought to explore the influence of resource availability on the performance of the County Government of Tharaka Nithi. The study applied a cause-effect research design. The study gathered data through questionnaires which were administered both physically and electronically. Data collected was analyzed through both descriptive and inferential analysis. Results revealed a β of 0.554 and a p- value of 0.001, between resource availability and the performance of the County Government of Tharaka Nithi. The study concluded that resource availability had a positive and significant influence on the performance of the County Government of Tharaka Nithi. The study recommends that the County Government of Tharaka Nithi should optimize resource utilization by implementing efficient resource management strategies and provide continuous training and development for staff. Further, the study recommends that the County Government of Tharaka Nithi enhance monitoring and evaluation processes while strengthening financial management practices. Besides, the study recommended that the County Government of Tharaka Nithi should invest in advanced machinery and tools. Additionally, the study recommends that the County Government should encourage community involvement in project planning and implementation. Also, the study recommended exploring external funding opportunities, such as public-private partnerships or international grants. Finally, the study recommends prioritizing sustainable practices in project management, including the adoption of green technologies, to ensure long- term benefits and minimize environmental impact.

Influence of Kenya's Military engagement in Somalia on the achievement of Kenya’s National interests.

2026-03-09T11:51:09Z

Influence of Kenya's Military engagement in Somalia on the achievement of Kenya’s National interests. Muhati, Kerry; Agolla, Fredrick Ochieng’; Miluwi, Joshua O. Kenya's military engagement in Somalia since 2011 represents a significant shift from traditional noninterference to active regional security participation. This study examined the influence of Kenya's military engagement in Somalia on achieving national interests, focusing on three key dimensions: border security enforcement operations, maritime security operations, and peace support and stabilization missions. The research employed a descriptive design using quantitative approaches to analyze data from 165 stakeholders, including military officers, government officials, counterterrorism experts, and community members, achieving a 96.5% response rate. The study utilized structured questionnaires and employed SPSS version 27.0 for statistical analysis, including descriptive statistics and multiple regression analysis. The theoretical framework was grounded in realist international relations theory, particularly defensive realism, which explains Kenya's intervention as rational threat-balancing behavior to protect vital national interests. Key findings revealed that all three military engagement components significantly influenced national interests’ achievement. Regression analysis demonstrated strong explanatory power (R² = 0.718, F = 78.03, p < 0.001), with border security enforcement showing the strongest individual impact (β = 0.351), followed by maritime operations (β = 0.312) and peace missions (β = 0.308). International cooperation and regional influence achieved highest success levels, while economic protection and addressing conflict root causes showed lower effectiveness. The study concludes that Kenya's military engagement effectively advances national interests through complementary mechanisms, validating defensive realist theory while highlighting the importance of comprehensive approaches. Recommendations include maintaining comprehensive engagement while prioritizing border security investments, enhancing bilateral capacity building, developing integrated civilmilitary strategies, and pursuing diplomatic initiatives to address underlying political tensions for sustainable long-term stability.

Influence of Innovation on Performance of Textile and Clothing Businesses in Nairobi County, Kenya

2026-03-09T11:44:41Z

Influence of Innovation on Performance of Textile and Clothing Businesses in Nairobi County, Kenya Bashulile, Dieu-Merci Nehemie; Kirimi, Dorothy; Muriuki, Moses This study investigates the influence of innovation on the business performance of textile and clothing (T&C) businesses in Nairobi County, Kenya. Innovation is a critical driver for improving organizational performance, especially in industries characterized by fast-paced change and competition. The study used a descriptive research design to examine the relationship between innovation and business performance. A total of 85 T&C businesses were targeted. Data were collected through a structured questionnaire, which assessed both the implementation of innovative practices and the performance of businesses in terms of profitability, market share, and customer satisfaction. Descriptive and inferential statistical techniques, including regression analysis, were used to analyze the data. The findings revealed a significant positive relationship between innovation and business performance, with businesses that embraced innovation in product development, customer service, and the adoption of advanced technologies reporting higher performance outcomes. The study established that innovation functions as a crucial element in boosting business achievement by helping companies achieve competitive market positions. The research team outlined three main recommendations that included establishing innovation cultures within businesses and creating supportive innovation environments with policymakers alongside studying the specific innovation types that drive performance results the most. The research findings deliver essential knowledge to textile and clothing sector managers policymakers and business owners about innovation's critical role in enduring development and sustainability.

Influence of stakeholder engagement on change intervention in Nairobi City County Government.

2026-03-09T11:38:21Z

Influence of stakeholder engagement on change intervention in Nairobi City County Government. Macharia, William Wamai; Munga, Jane Wanjiru; Kithinji, Moses This study examined the influence of stakeholder engagement on change intervention in NCCG. Grounded in Stakeholder Theory the study adopted an explanatory research design using a quantitative approach. The target population comprised 6,899 county personnel across top, middle, and operational levels, from which a stratified random sample of 378 respondents was drawn. Data was collected using structured questionnaires and analyzed through multiple linear regression to establish the statistical significance and influence of Stakeholder engagement on change intervention. The findings revealed that Stakeholder engagement emerged as a critical determinant, with strong communication channels, feedback mechanisms, and stakeholder representation contributing to enhanced transparency and public trust. The study concludes that for NCCG to achieve sustainable and impactful change, Stakeholder engagement should be institutionalized through participatory governance frameworks. The study recommends the formulation of a formal stakeholder engagement policy. From a policy perspective, the study advocates for a holistic and inclusive model of strategic change that embeds transparency, accountability, and responsiveness within the public sector.

Influence of Strategic Direction on Performance of Commercial Banks in Juba, South Sudan

2026-03-09T11:29:27Z

Influence of Strategic Direction on Performance of Commercial Banks in Juba, South Sudan Deng, John Ayuen Dhuor; Mbebe, James; Mbithi, Mary Performance of organizations has been a focal point of research, particularly in understanding how effectively they implement strategic plans to achieve their mission and vision. Strategic planning practices play an important role in enhancing operational efficiency and achieving a competitive advantage. This study established the influence of strategic direction on the performance of commercial banks in Juba, South Sudan. The study adopted a cross-sectional research design. The unit of analysis comprised 31 licensed commercial banks, while the unit of observation included 186 managers. A stratified random sampling technique, in addition to the Taro Yamane formula, was used to select 128 participants. Data was collected using questionnaires with both open-ended and closed questions. The questionnaires were administered both physically and electronically. Descriptive statistics, including frequency, percentage, mean, and standard deviation, summarize the data, while a binary logistic regression model was applied for inferential analysis. The findings were presented in tables and narratives. Findings revealed that strategic direction setting, including well-documented vision, mission, and core values, significantly improved performance (p-value =0.001), with banks having structured direction setting showing a 12.784 times higher likelihood of achieving better performance than unstructured ones. The study recommends that managers of banks in Juba actively set strategic direction through the formulation of vision, mission, objectives, and core values statements.