Browsing by Subject "water service companies"
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Influence of Communication Strategy on Service Delivery in Water and Sewerage Companies in Mount Kenya Region, Kenya
(International Journal of Managerial Studies and Research (IJMSR), 2023-09)Change management has been found to affect service delivery. Effective communication is the efficient flow of information throughout an organisation to guarantee that the intended message is properly conveyed. The study ... -
Influence of Human Resource Change Management Practices, on Service Delivery in Water and Sewerage Companies in Mount Kenya Region, Kenya
(KeMU, 2024-08)Customers of water service companies anticipate the delivery of high-quality, dependable water services. However, water provision at the utility level was obscured by a number of inefficiencies that hinder the delivery of ...
