Browsing by Author "Gesimba, Francisca Machoka"

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Influence of Tour Guides Communication Skills on the Satisfaction of International Tourists at Nairobi Tourist Circuit, Kenya

Gesimba, Francisca Machoka; Nyaga, John; Kithinji, Moses (The Strategic Journal of Business & Change Management,, 2023-07)

The study assessed the influence of tour guides' communication skills on international tourists' satisfaction at the Nairobi tourist circuit, Kenya. The job characteristics theory supported the study. The study adopted ...